Navigating Zoho Desk using the screen reader on various operating systems and browsers.
Device Name | Browser Name | Feature | Key |
Mac | Chrome | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the UP / Down Key |
| Firefox | Screen Reader (Focus Indication available) | Navigate with the TAB Key. Please make sure to enable Keyboard navigation. To enable follow the below path:- System settings -> Keyboard -> Keyboard navigation |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the UP / Down Key |
| Safari | Screen Reader (Focus Indication available) | Navigate with Option + TAB. To navigate with the TAB key, you must enable the option Press Tab to highlight each item on a webpage. To enable this option follow the below path: Safari preferences -> Advanced -> Accessibility -> Check Press tab to highlight each item on a webpage. |
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| Tab Navigation | Navigate with Option + TAB. To navigate with the TAB key, you enable the option Press Tab to highlight each item on a webpage. To enable:- Go to Safari preferences -> Advanced -> Accessibility -> Press Tab to highlight each item on a webpage. |
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| Arrow Navigation | Navigate with the UP / Down Key |
| Edge | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the UP / Down Key |
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Windows | Chrome | Screen Reader (Focus Indication available) | Navigate with the TAB Key. Before you start typing in text editors, press the capslock + spacebar keys to disable the scan mode. |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
| Firefox | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
| Edge | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
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| Screen Reader (Focus Indication available)Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
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Ubuntu | Chrome | Screen Reader (Focus Indication not available) | Navigate with the TAB Key |
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| Tab Navigation | Navigate with the TAB Key |
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| Arrow Navigation | Navigate with the UP / Down Key |
| Firefox | Screen Reader | Not available |
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| Tab Navigation | Not available |
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| Arrow Navigation | Navigate with the UP / Down Key |
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