Navigating Zoho Desk using the screen reader on various operating systems and browsers.
Device Name | Browser Name | Feature | Key |
Mac | Chrome | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the UP / Down Key |
| Firefox | Screen Reader (Focus Indication available) | Navigate with the TAB Key. Please make sure to enable Keyboard navigation. To enable follow the below path:- System settings -> Keyboard -> Keyboard navigation |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the UP / Down Key |
| Safari | Screen Reader (Focus Indication available) | Navigate with Option + TAB. To navigate with the TAB key, you must enable the option Press Tab to highlight each item on a webpage. To enable this option follow the below path: Safari preferences -> Advanced -> Accessibility -> Check Press tab to highlight each item on a webpage. |
|
| Tab Navigation | Navigate with Option + TAB. To navigate with the TAB key, you enable the option Press Tab to highlight each item on a webpage. To enable:- Go to Safari preferences -> Advanced -> Accessibility -> Press Tab to highlight each item on a webpage. |
|
| Arrow Navigation | Navigate with the UP / Down Key |
| Edge | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the UP / Down Key |
|
|
|
|
Windows | Chrome | Screen Reader (Focus Indication available) | Navigate with the TAB Key. Before you start typing in text editors, press the capslock + spacebar keys to disable the scan mode. |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
| Firefox | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
| Edge | Screen Reader (Focus Indication available) | Navigate with the TAB Key |
|
| Screen Reader (Focus Indication available)Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the Alt + UP / Alt + Down Key |
|
|
|
|
Ubuntu | Chrome | Screen Reader (Focus Indication not available) | Navigate with the TAB Key |
|
| Tab Navigation | Navigate with the TAB Key |
|
| Arrow Navigation | Navigate with the UP / Down Key |
| Firefox | Screen Reader | Not available |
|
| Tab Navigation | Not available |
|
| Arrow Navigation | Navigate with the UP / Down Key |
|
|
|
|
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Navigating the Zoho Desk interface using a screen reader
A screen reader is an assistive technology that is useful for people with visual impairments and reading difficulties. It vocalizes the information on the screen, guiding users linearly through the contents and enabling them to easily and efficiently ...Using Accessibility Controls
Agents have unique abilities and support styles. To deliver service excellence they need a help desk that accommodates these individualistic traits. The accessibility controls in Zoho Desk accomplish this by offering an equitable and optimal service ...Understanding Accessibility Personas
Accessibility ensures that all people, regardless of their abilities, can participate independently in society. This encompasses everything from navigating and orienting oneself in physical spaces to absorbing information and accessing services. ...Introduction to Zoho Desk
Help Desk is a department in an organization that is in charge of providing the support needed by customers while using the company's product or a service. Customers contact the help desk when they have a question or a problem and a product expert ...Viewing Keyboard Shortcuts
Zoho Desk provides several keyboard shortcuts that allow you to manage your help desk modules like Tickets, Activities, Knowledge base, etc. You can execute most routine tasks with simple keystrokes like replying to tickets, adding calls, navigating ...