1. What caused an event?
   
2. What happened before or after an event?
   
3. Who performed the actions?
   
4. When was something done?
   

Availability 

Permission Required
Users with administrative privilege can view and access Audit log.
Check Availability and Limits

Viewing audit log

Upon clicking each entry, the admin will be able to view the details of the respective log in the log details popup.

Note:

1. Even if an admin doesn't have access to a particular department, they will be able to view the actions that were performed on a record that belongs to this department.
2. Generate an audit log for layouts and fields by selecting the Agents and Workflow option from the Entities field drop-down while applying filters. The log will display the date and time of additions, details of what has been added, the person responsible for the additions, along with their IP address and department information. Additionally, it will provide information about the specific action and sub-action performed.
   
3. Audit logs are retained for a minimum of two years.

The following information will be displayed about each action:

1. Date and time when the action was performed
   
2. Name of the action
   
3. User's name who performed the action
   
4. The department in which the action was performed
   
5. The configurations and modules where the action happened, such as field update, workflow, contacts, accounts, and assignment rule.
   
6. Type of action performed (if the record was edited, added, or deleted)
   
7. The notifications that resulted from the actio
   

1. Navigate to Setup > Privacy and Security > Audit Log.
   

Filtering audit log

1. Date - Today, last 7 days, or custom dates
   
2. User who performed the action
   
3. Department
   
4. Entity - Includes the module and configuration where the action was performed
   
5. Actions - Added, updated, and deleted
   

1. Navigate to Setup > Privacy and Security > Audit Log.
   
2. In the Audit Log list view, click the Filter icon from the top.
3. In the left panel, select the values in the fields using which you want to filter the records.
   You can select the Date, Department, User, Entity, and Action. Based on the criteria relevant records will be displayed.

Exporting Audit Log

Admins can export the audit log data as a CSV file to filter data, sort, and search for specific events, which will help to detect irregularities, track user actions, and adhere to the organization's compliance.

Note:

1. The audit log can be exported to a maximum of 30 days. 
   
2. Admins can export a maximum of 50 audit logs per day.
3. Once an export is triggered, the admin can export another file only upon completion of the first one. 
   
4. An email notification will be sent to the admin once the export is completed.