Security Settings
Authorize trusted domains to embed Zoho Desk
A domain is a unique address that identifies a website on the internet. Domains are structured hierarchically and include a top-level domain (TLD), such as .com, .org, or .net, and a second-level domain (SLD), which appears before the TLD. For ...
Add email addresses and domains to allowlist and blocklist
The support team receives tickets through multiple channels each day. While most of these are submitted by trusted customers via email or as tickets, some may contain spam or malicious content. To protect data security and maintain system integrity, ...
Working with Attachments Control
The attachment control option in Zoho Desk plays a crucial role in managing and overseeing attachments, such as files, documents, and images, that customers or agents upload and associate with support tickets within the system. Its significance lies ...