ASAP SDK Android - Release Notes

4.0.1

If users want to use/show the chat kit (GC, BM and Answer Bot). They can also integrate the ASAP Chat Kit separately. Refer here for more details.
We have removed the ASAP chat-kit bundle from the asap bundle.
Integrated the latest version of the SalesIQ Mobilisten SDK.
Integrated the latest version of the Chat Kit SDK.
Provided option to update the contact information in BM SDK. Refer here for more details.

4.0.0

Improved web content performance across Knowledge Base, Community and Ticket modules.
Bug fixes and enhancements.

4.0_BETA-02

We no longer support the asapsdk bundle. Customers are now able to integrate asap and asap.siq separately.
We have provided support for the SA and CA DCs within the ASAP SDK.
The ZohoDeskPortalLiveChat and ZohoDeskPortalChat classes and packages have been renamed. You can find the change-set here.

4.0_BETA-01

ASAP's new setup is supported.
Home Screen with Custom Widgets is supported.
ZDPortalLiveChat with Guided Conversations(GC), Answer Bot and Business Messaging(BM) modules.
Business Messaging (BM) Session Variables with Set and Update methods.
Guided Conversations (GC) Session Variables with Set and Update methods.

3.0_BETA-22

    •    Updated the Kotlin from 1.5.23 to 1.8.0.
   •    Updated Sales IQ Mobilisten SDK to the latest version.
   •    Implemented the provision to show the status-based Tickets List.
   •    Enhanced the Ticket details deep-linking feature by using the Ticket's ID.

3.0_BETA-21

• Implemented the ticket field translations. Read more.

3.0_BETA-20

    •    Improved a topic's comments loading performance.
   •    Highlighted the keyword in the search results.
   •    Moved the minsdk from 21 to 23 version.
   •    Implemented the shared performance encryption for security enhancements.

3.0_BETA-19

• Integrated the latest version of the GC SDK to prevent it from loading after 24 hours of a guest user's access.

3.0_BETA-18

• Issues integrating the ASAP SDK on the app configured with Gradle 8 have been resolved.

3.0_BETA-17

    •    Migrated the ACCOUNTS_SDK for the OAuth token and got the print statements in the logcat
   •    Fixed issues in the IN_ARTICLE_SEARCH & the Tickets module picklist screens
   •    Furnished the option to show the brand SalesIQ in ASAP SDK.

3.0_BETA-16

• Implemented the text-to-speech feature and the in-article search in the KB module.

3.0_BETA-15

    •    Integrated GC SDK version 1.0.2.
   •    Fixed the lookup field's value display issue.
   •    The problem with the application's logo overriding in a few cases has been resolved.

3.0_BETA-14

    •    Handled nested pick-list in ASAP SDK ticket module. Read more.
   •    Integrated GC SDK version 1.0. Read more.
   •    The top bar flickers when navigating to the Submit Ticket form in a single department (single layout) has been fixed.

3.0_BETA-13

• Handled translation for the names of system fields in the Add Ticket Form and Ticket Properties.

3.0_BETA-12

• Provided options to disable Upload attachments, Download attachments and Share options. Read more ASAP configuration changes.

3.0_BETA-11 

   •    Enhanced the dark theme user interface of the rich text across the entire SDK, especially in Article and Topic content.
   •    Integrated the latest version of the Guided Conversation SDK into ASAP. Read more Guided Conversation SDK for Android.
   •    Extended the options to disable the help center modules. Read more ASAP configuration changes.

3.0_BETA-10

• The option to set the callback for Submit Ticket has been provided as an independent feature. Previously, it was supported only with ZDPortalSubmitTicket.show().
• The ZDPortalSubmitTicket.show(activity, callback) method has been removed in this version. Please use the setCreateTicketCallback() method instead. For more information refer Submit Ticket event with subscription under Tickets.

3.0_BETA-9

• Migrated from protobuf java to protobuf java-lite to handle a build issue (duplicate class found error) with the protobuf java dependency.

3.0_BETA-8

• Handled translation by utilizing i18n keys for translating newly included UI strings in the ASAP mobile SDK.

3.0_BETA-7

• Fixed the issue with the File Provider Authorities causing the app to crash.

3.0_BETA-6

• Provided an option to edit the Ticket Properties within the ASAP SDK.

3.0_BETA-5

• Provided an option to disable the Side Menu.
• Provided an option to hide the Powered by ASAP label that is displayed at the bottom of each screen of the ASAP SDK.

3.0_BETA-4 

• Provided an option to customize the fonts in Zoho Desk ASAP SDK. For more information, refer Customize font typefaces under Customizing the Help Widget UI.

3.0_BETA-3 

• Handled the miscellaneous bug fixes.

3.0_BETA-2

• Included a header in the Side Menu.
• Changed the color of the Default Light and Dark Theme.

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