ASAP SDK Android - Release Notes

ASAP SDK Android - Release Notes

4.4.1

  1. Adjusted the SalesIQChat screen theme to macth the ASAP screen's theme, as they were previously not synced.
  2. Provided the options to override the theme configurations as in SalesIQMobilisten.

4.4.0

  1. Provided the option to override the brand_logo and the welcome message configured in the ASAP setup.

4.3.0

  1. Updated the compileSDKVersion and targetSDKVersion to 35.
  2. Updated the Gradle plugin version to 8.2.2.
  3. Supported edge-to-edge UI for apps targeting Android 15.
  4. Supported voice-to-search feature in Global Search screens.

4.2.0

  1. Implemented the SalesIQ configuration.
  2. Updated mobilistenSDK to version 8.0.7.
  3. Change the target and compile the SDK version to 34.
  4. Text-to-speech and keySearcher configurations were separated for the KB and Community modules.
  5. Customer issue fixes (clear context for the crash issue).
  6. Version header added. KB configurations such as Like and Dislike were provided. (Enable and disable)

4.0.1

  1. If users want to use/show the chat kit (GC, BM and Answer Bot). They can also integrate the ASAP Chat Kit separately. Refer here for more details. 
  2. We have removed the ASAP chat-kit bundle from the ASAP bundle.
  3. Integrated the latest version of the SalesIQ Mobilisten SDK.
  4. Integrated the latest version of the Chat Kit SDK.
  5. Provided option to update the contact information in BM SDK. Refer here for more details.

4.0.0

  1. Improved web content performance across Knowledge Base, Community and Ticket modules.
  2. Bug fixes and enhancements.

4.0_BETA-02

  1. We no longer support the asapsdk bundle. Customers are now able to integrate asap and asap.siq separately.
  2. We have provided support for the SA and CA DCs within the ASAP SDK.
  3. The ZohoDeskPortalLiveChat and ZohoDeskPortalChat classes and packages have been renamed. You can find the change-set here.

4.0_BETA-01

  • ASAP's new setup is supported.
  • Home Screen with Custom Widgets is supported.
  • ZDPortalLiveChat with Guided Conversations(GC), Answer Bot and Business Messaging(BM) modules.
  • Business Messaging (BM) Session Variables with Set and Update methods.
  • Guided Conversations (GC) Session Variables with Set and Update methods.

3.0_BETA-22

    •    Updated the Kotlin from 1.5.23 to 1.8.0.
    •    Updated Sales IQ Mobilisten SDK to the latest version.
    •    Implemented the provision to show the status-based Tickets List.
    •    Enhanced the Ticket details deep-linking feature by using the Ticket's ID.

3.0_BETA-21

    •    Implemented the ticket field translations. Read more.

3.0_BETA-20 

    •    Improved a topic's comments loading performance.
    •    Highlighted the keyword in the search results.
    •    Moved the minsdk from 21 to 23 version.
    •    Implemented the shared performance encryption for security enhancements.

3.0_BETA-19 

    •    Integrated the latest version of the GC SDK to prevent it from loading after 24 hours of a guest user's access.

3.0_BETA-18 

    •    Issues integrating the ASAP SDK on the app configured with Gradle 8 have been resolved.

3.0_BETA-17 

    •    Migrated the ACCOUNTS_SDK for the OAuth token and got the print statements in the logcat
    •    Fixed issues in the IN_ARTICLE_SEARCH & the Tickets module picklist screens
    •    Furnished the option to show the brand SalesIQ in ASAP SDK.

3.0_BETA-16
    •    Implemented the text-to-speech feature and the in-article search in the KB module.

3.0_BETA-15 

    •    Integrated GC SDK version 1.0.2.
    •    Fixed the lookup field's value display issue.
    •    The problem with the application's logo overriding in a few cases has been resolved.

3.0_BETA-14

    •    Handled nested pick-list in ASAP SDK ticket module. Read more.
    •    Integrated GC SDK version 1.0. Read more.
    •    The top bar flickers when navigating to the Submit Ticket form in a single department (single layout) has been fixed.

3.0_BETA-13 

    •    Handled translation for the names of system fields in the Add Ticket Form and Ticket Properties.

3.0_BETA-12

    •    Provided options to disable Upload attachments, Download attachments and Share options. Read more ASAP configuration changes.

3.0_BETA-11


    •    Enhanced the dark theme user interface of the rich text across the entire SDK, especially in Article and Topic content.
    •    Integrated the latest version of the Guided Conversation SDK into ASAP. Read more Guided Conversation SDK for Android.
    •    Extended the options to disable the help center modules. Read more ASAP configuration changes.

3.0_BETA-10

    •    The option to set the callback for Submit Ticket has been provided as an independent feature. Previously, it was supported only with ZDPortalSubmitTicket.show().
    •    The ZDPortalSubmitTicket.show(activity, callback) method has been removed in this version. Please use the setCreateTicketCallback() method instead. For more information refer Submit Ticket event with subscription under Tickets.

3.0_BETA-9

    •    Migrated from protobuf java to protobuf java-lite to handle a build issue (duplicate class found error) with the protobuf java dependency.

3.0_BETA-8

    •    Handled translation by utilizing i18n keys for translating newly included UI strings in the ASAP mobile SDK.

3.0_BETA-7

    •    Fixed the issue with the File Provider Authorities causing the app to crash.

3.0_BETA-6

    •    Provided an option to edit the Ticket Properties within the ASAP SDK.



3.0_BETA-5

    •    Provided an option to disable the Side Menu.
    •    Provided an option to hide the Powered by ASAP label that is displayed at the bottom of each screen of the ASAP SDK.



3.0_BETA-4


    •    Provided an option to customize the fonts in Zoho Desk ASAP SDK. For more information, refer Customize font typefaces under Customizing the Help Widget UI.

3.0_BETA-3


    •    Handled the miscellaneous bug fixes.

3.0_BETA-2

    •    Included a header in the Side Menu.
    •    Changed the color of the Default Light and Dark Theme.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • How to Integrate the ASAP SDK with your Android app

                                                                                                                          This document pertains explicitly to help widgets created using the updated ASAP Setup 4.0 Version. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To utilize the new ASAP widgets on your App, use the ...
                                                                                                                        • Introducing ASAP Android SDK

                                                                                                                          This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your app, use the latest ...
                                                                                                                        • How to change your language settings for ASAP Android SDK?

                                                                                                                          The ASAP SDK supports 47 languages. You can set any language of your choice based on the geographical location of your app's end-users. Below are the 47 language codes that help you set the language for the ASAP help widget. Language Local Code ...
                                                                                                                        • How to customize the ASAP SDK Android Help Widget UI?

                                                                                                                          The ASAP SDK allows you to customize the UI of the help widget as required. Predefined themes The SDK UI comes with two predefined themes: light and dark. Customized themes You can also override the default dark and light themes to make the SDK look ...
                                                                                                                        • ASAP SDK Flutter Apps - Release Notes

                                                                                                                          2.2.2 Removed deprecated packages associated with Android v1 embedding to ensure compatibility with the latest Flutter versions. 2.2.1 Integrated the ASAP iOS SDK v4.2.0 2.2.0 Integrated the ASAP Android SDK v4.4.1 Integrated the ASAP iOS SDK v4.1.2 ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources