How to change your language settings for ASAP Android SDK?
Language | Local Code |
English (UK) | en-GB |
English (US) | en |
German | de |
Spanish | es |
Catalan | ca-ES |
French | fr |
French (Canada) | fr-CA |
Italian | it |
Russian | ru |
Chinese (Traditional) | zh-Hant |
Chinese (Simplified) | zh-Hans |
Turkish | tr |
Dutch | nl |
Danish | da |
Portuguese (Portugal) | pt-PT |
Japanese | ja |
Swedish | sv |
Polish | pl |
Arabic | ar |
Hebrew | he |
Afrikaans | af |
Czech | cz |
Bulgarian | bg |
Finnish | fi |
Greek | el |
Hungarian | hu |
Indonesian | id |
Norwegian (Bokmal) | nb |
Romanian | ro |
Thai | th |
Ukrainian | uk |
Vietnamese | vi |
Urdu | ur |
Hindi | hi |
Telugu | te |
Kannada | kn |
Tamil | ta |
Marathi | mr |
Korean | ko |
Persian | fa |
Bengali | bn |
Gujarati | gu |
Malay | ms |
Malayalam | ml |
Slovak | sk |
Croatian | hr |
Slovenian | sl |
- ZDPortalConfiguration.setLanguage("en");
To do this, include the following code snippet in the build.gradle file.
- android {
defaultConfig {
...
resConfigs "en", "ta", "fi"
}
}
How to customize UI strings?
To change the text, perform the following steps:
1 In your app's strings.xml file, include the keys relevant to the SDK UI. (Refer to the table below for the list of keys supported)
2 Compile the code and verify.
The following table lists some prominent keys in the default ASAPLocalizable.strings file.
Key | Default Text | Description |
DeskPortal.Dashboard.Heading | "Customer Support" | Text that appears on the help center dashboard |
DeskPortal.Dashboard.helpcenter.title | "Knowledge Base" | Title of the knowledge base module icon on the dashboard |
DeskPortal.Dashboard.helpcenter.description | "Browse our extensive repository of help articles" | Text that describes the knowledge base |
DeskPortal.Dashboard.community.title | "Community" | Title of the user community module icon on the dashboard |
DeskPortal.Dashboard.community.description | "Find and share solutions with the user community" | Text that describes the user community |
DeskPortal.Dashboard.addticket.title | "Submit Ticket" | Title of the ticket submission module icon on the dashboard |
DeskPortal.Dashboard.addticket.description | "Seek help from our agents" | Text that describes the ticket submission screen |
DeskPortal.Dashboard.myticket.title | "My Tickets" | Title of the my tickets icon on the dashboard |
DeskPortal.Dashboard.myticket.description | "View and manage tickets that you submitted" | Text that describes the my tickets screens |
DeskPortal.Helpcenter.article.detail.relatedtitle | "Related Articles" | Text that appears below any help article in the knowledge base |
DeskPortal.Helpcenter.article.detail.vote.description | "Was this article helpful?" | Text that seeks feedback from the user |
DeskPortal.Helpcenter.feedback.title | "Feedback" | Title of the feedback form |
DeskPortal.Helpcenter.feedback.description | "We're sorry the article wasn't helpful." | Text that appears when a user downvotes an article |
DeskPortal.Myticket.option.closeticket | "Close Ticket" | Text for option that lets the user close a ticket they submitted |
DeskPortal.Error.message.reload | "Retry" | Error message that appears if ticket submission fails |
DeskPortal.Network.failed.error.message | "No Internet connection" | Error message that indicates loss of connectivity |
DeskPortal.Dashboard.livechat.title | "Live Chat" | Title of the live chat module on the help center dashboard |
DeskPortal.Addticket.title | "Add Ticket" | Title of the ticket submission form |
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