How to customize the knowledge base module for the ASAP Android SDK?
The Knowledge Base module enables end-users to access through help articles.
These methods help you display the Knowledge Base module and all associated content in the ASAP Help Widget.
Category Deep-linking
The following method displays the list of categories/sub-categories in your Knowledge Base and the help articles under each category:
- ZDPortalKB.showCategoryWithPermalink(activity, permaLink);
activity is the instance of the activity.permalink is the URL of the knowledge base category.
For illustration, in the URL in the image above, the portion following "/kb/" is the category's permalink. You can pass this portion as the path of the category or sub-category.
Article Deep-linking
The following method displays the content of a help article right within your ASAP help widget:
- ZDPortalKB.showArticleWithPermalink(activity, permaLink);
activity is the instance of the activity.permalink is the URL of the knowledge base category.
For example, in the URL in the image above, the portion following "/articles/" is the article's permalink.
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