Desk | Flutter SDK | Knowledge Base

Flutter SDK
How to change your language settings for ASAP Flutter SDK?
The ASAP SDK is designed to accommodate a diverse user base, supporting a total of 49 languages. This flexibility allows you to select the most suitable language based on the geographical location of your app's end-users, ensuring a tailored ...
How to customize the Tickets module for the ASAP Flutter SDK?
The Ticket module in Zoho Desk manages all customer support requests and inquiries. Each ticket includes the customer's name, email address, phone number, and issue description. The Ticket module also offers automated ticket assignment, escalation, ...
How to customize the Community module for the ASAP Flutter SDK?
The user community module enables end-users to access discussion forums and interact with other users to share knowledge and expertise. These methods help you display the Community module and all associated content on the ASAP help widget. Topic ...
What are the configuration settings for the ASAP Flutter SDK?
ASAP configuration The ASAP SDK offers methods to show or hide specific features. For example, you can hide the Knowledge Base (KB) module by using the following method: import ...
What are the configuration settings for the ASAP SalesIQ Flutter SDK?
To display details of anonymous users in the chat module to your agents: When an anonymous user contacts the customer support agent via the SalesIQ Chat, their details usually do not appear on the agent's screen. However, you can configure the ASAP ...
How to customize the Knowledge Base module for the ASAP Flutter SDK?
The Knowledge Base module enables end-users to access through help articles. These methods help you display the Knowledge Base module and all associated content in the ASAP Help Widget. Category Deep-linking The following method displays the list of ...
How to enable push notifications for the ASAP SDK via the Flutter Apps?
Push notifications are sent to the end-users in the following circumstances: Ticket priority update. Ticket status update. Agent's reply. Agent's public comment. Agent's reply to the Live Chat. Ensure that Push Notifications settings are configured ...
Introducing ASAP Flutter Apps SDK
This document pertains explicitly to help widgets created using the updated new ASAP Setup. If you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ASAP Flutter Plugin ...
ASAP SDK Flutter Apps - Release Notes
2.2.2 Removed deprecated packages associated with Android v1 embedding to ensure compatibility with the latest Flutter versions. 2.2.1 Integrated the ASAP iOS SDK v4.2.0 2.2.0 Integrated the ASAP Android SDK v4.4.1 Integrated the ASAP iOS SDK v4.1.2 ...
How to authenticate users on your mobile apps with Flutter Apps?
What is user authentication? We have enhanced the existing mechanism to provide a better, safer, and simpler authentication process. The improved JWT Authentication mechanism verifies the authenticity of your end users and permits them to use the ...
How to customize the ASAP SDK Flutter Help Widget UI?
The ASAP SDK allows you to customize the UI of the help widget as required. Predefined themes The SDK UI comes with two predefined themes: light and dark. Android iOS Setting up a theme type You can customize the theme type in the SDK help widget ...
How to display the Help Center's services as modules on your flutter apps?
In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...
How to Integrate the ASAP SDK with Flutter Apps
This document pertains explicitly to help widgets created using the updated new ASAP Setup. If you use an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ASAP Flutter Plugin 2.0. ...
Working with the ASAP SDK for Flutter
This document pertains explicitly to help widgets created using the updated new ASAP Setup. If you use an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ASAP Flutter Plugin 2.0. ...

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