How to display the Help Center's services as modules on your flutter apps?
The configuration of the help center components is based on your Zoho Desk Help Center settings.
You need to include the relevant code snippets to display the available components in your application.
Home Screen
- import 'package:zohodesk_portal_core/zohodesk_portal_core.dart' show ZohodeskPortalCore;
ZohodeskPortalCore.showHome();
Knowledge Base Module
import 'package:zohodesk_portal_kb/zohodesk_portal_kb.dart' show ZohodeskPortalKb;
ZohodeskPortalKb.show();
Community Module
import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;
ZohodeskPortalCommunity.show();
import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;
ZohodeskPortalCommunity.showTopicForm();
Tickets Module
import 'package:zohodesk_portal_ticket/zohodesk_portal_ticket.dart' show ZohodeskPortalTicket;
ZohodeskPortalTicket.show();
import 'package:zohodesk_portal_ticket/zohodesk_portal_ticket.dart' show ZohodeskPortalSubmitTicket;
ZohodeskPortalSubmitTicket.show();
SalesIQ Chat Module
The following method displays the SalesIQ chat module:
import 'package:zohodesk_portal_siq/zohodesk_portal_siq.dart' show ZohodeskPortalSiq;
ZohodeskPortalSiq.show();
Guided Conversations Module
import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
ZohodeskPortalChatKit.showGC();
Session Variables
Set Session Variable:
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
List<Map<String, String>> sessionVariable = [{"name": "YOUR VARIABLE NAME", "value" : "YOUR VARIABLE VALUE"}, {"name": "YOUR VARIABLE NAME", "value": "YOUR VARIABLE VALUE" }];
ZohodeskPortalChatKit.setGCSessionVariable();
Update Session Variable:
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
List<Map<String, String>> sessionVariable = [{"name": "YOUR VARIABLE NAME", "value" : "YOUR VARIABLE VALUE"}, {"name": "YOUR VARIABLE NAME", "value": "YOUR VARIABLE VALUE" }];
ZohodeskPortalChatKit.updateGCSessionVariable();
Answer Bot Module
Answer Bot helps end-users find answers from a bot trained on the available articles in the portal's KB module.
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
ZohodeskPortalChatKit.showAnswerBot();
Code is standard for both iOS and Android platforms.Business Messaging Module
Business Messaging helps end-users chat with agents directly or with a guided conversation flow.
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
ZohodeskPortalChatKit.showBM();
Set Session Variables
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
List<Map<String, String>> sessionVariable = [{"name": "YOUR VARIABLE NAME", "value" : "YOUR VARIABLE VALUE"}, {"name": "YOUR VARIABLE NAME", "value": "YOUR VARIABLE VALUE" }];
ZohodeskPortalChatKit.setBMSessionVariable();
Update Session Variable:
- import 'package:zohodesk_portal_chatkit/zohodesk_portal_chatkit.dart' show ZohodeskPortalChatKit;
List<Map<String, String>> sessionVariable = [{"name": "YOUR VARIABLE NAME", "value" : "YOUR VARIABLE VALUE"}, {"name": "YOUR VARIABLE NAME", "value": "YOUR VARIABLE VALUE" }];
ZohodeskPortalChatKit.updateBMSessionVariable();
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