iOS SDK
ASAP SDK iOS - Release Notes
4.0.0 Adapted CA and SA DCs The home screen title differs after the first navigation is handled The article details an error screen stating "something went wrong" when the author is missing. This has been dealt with. 4.0.0-Beta-02 Updated the order ...
What are the configuration settings for the ASAP iOS SDK?
ASAP configuration You can turn on or off the following options from the application end. • SideMenu • Language chooser • Zoho footer, "powered by ASAP label." By default, all the options are enabled. To turn off the above-mentioned options, include ...
How to customize the tickets module for the ASAP iOS SDK?
These methods help you configure the Submit Ticket form in the way you want it to be on the ASAP help widget. Hiding fields in the Submit Ticket form The Submit Ticket form in your ASAP help widget displays the same fields configured in the ticket ...
How to customize the community module for the ASAP iOS SDK?
These methods help you display your user community and all associated content on the ASAP help widget. Configuring custom actions on the community module Users can perform various actions in the community module, including editing and deleting topics ...
How to display details of anonymous users in the chat module to your agents?
When an anonymous user contacts the customer support agent via Chat, their details usually do not appear on the agent's screen. However, you can configure the ASAP help widget to display these details after receiving them from the user. To configure ...
Introducing ASAP iOS SDK
This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ...
How to enable push notifications for the ASAP iOS SDK?
You can configure the ASAP help widget to send notifications to end-users when an agent responds via chat. The critical component in making this possible on the SDK is an Apple Push Notification (APN) service certificate in the .p12 format. To ...
How to change your language settings for ASAP iOS SDK?
The ASAP SDK supports 47 languages. You can set any language of your choice based on the geographical location of your app's end-users. Below are the 47 language codes that help you set the language for the ASAP help widget. Language Local Code ...
How to customize the ASAP SDK iOS Help Widget UI?
The ASAP SDK allows you to customize the UI of the help widget as required. Predefined themes The SDK UI comes with two predefined themes: white and black. The following methods help you apply these themes. If you want to change the theme, first ...
How to authenticate users on your iOS app?
What is user authentication? We have enhanced the existing mechanism to provide a better, safer, and simpler authentication process. The improved JWT Authentication mechanism verifies the authenticity of your end users and permits them to use the ...
How to display the Help Center's services as modules on your iOS app?
In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...
How to Integrate the ASAP SDK with your iOS app
This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ...
Working with the ASAP SDK for iOS
This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ...

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