ASAP SDK iOS - Release Notes

ASAP SDK iOS - Release Notes

InfoAlert
Please refer to the Release Notes page for further updates

4.4.0

  1. The new CAPTCHA mechanism is implemented to submit tickets. 

4.3.0

  1. Supported typography features for better accessibility. 

4.2.1

  1. Provided support for tracking user events in the tickets module. 
  2. Provided support for MAC catalyst in ASAP SDK for Knowledge base, Community, Tickets and Core modules. 

4.2.0

  1. According to Apple's standards, ASAP SDK now supports only Xcode 16 and above versions.
  2. Resolved a theme-related issue in the SalesIQ Chat SDK.
  3. Addressed a keyboard issue in the Add Ticket form.

4.1.2

  1. Added a configuration to disable reply and comment editing.
  2. Added a configuration to disable reply and comment deletion.
  3. Enhanced usability in the search module.

4.1.0

  1. Added a deprecation handling during the SDK initialization.

4.0.8

  1. Added the support for the Signup flow in the SwiftUI Project.

4.0.7

  1. Added the theme configuration support for search background colour, segment background colour, and segment text colour.
  2. Added a configuration to disable the filter option on the Ticket List screen.
  3. Resolved the crash issue on the Home Screen that occurred when switching between languages.
  4. Enhanced the usability of the "Find Text" feature in detail screens for a better user experience.

4.0.6

  1. Support was added for new configurations for the SalesIQ Chat Framework.
  2. Integrated SalesIQ Framework version 9.2.2.

4.0.5

  1. Enhanced the date and time handling in the Tickets module.

4.0.4

  1. Added the event tracking support for the Knowledge Base module.
  2. Added the event tracking support for the Community module.
  3. Introduced Mac Catalyst support for the ZohoDeskPortalAPIKit framework.
  4. Fixed the crash issue on the Home Screen related to module reordering.

4.0.3

  1. Fixed issues related to handling a single department in both the Submit Ticket and the Community modules.

4.0.2

  1. Added the configuration option to disable "Like" and "Dislike" actions in the Knowledge Base article details.
  2. Resolved a problem in the Submit Ticket module that prevented it from closing properly when the "My Ticket" option was disabled.

4.0.1

  1. Fixed the compiler issue occurring with static libraries during framework integration via CocoaPods.

4.0.0

  • Adapted CA and SA DCs
  • The home screen title differs after the first navigation is handled
  • The article details an error screen stating "something went wrong" when the author is missing. This has been dealt with.

4.0.0-Beta-02

  1. Updated the order of the home screen module widgets.
  2. Removed ZohoDeskPortalLiveChat SDK.
  3. Removed ZohoDeskPortalChat SDK.
  4. Agent chat(SalesIQ) as ZohoDeskPortalSalesIQ SDK.
  5. Guided Conversations(GC), Answer Bot and Business Messaging(BM) as ZohoDeskPortalChatKit.
  6. Updated GC set & update session variable API.
  7. Updated BM set & update session variable API.

4.0.0-Beta-01

  1. Deprecated Login with user token API.
  2. New setup flow.
  3. New home screen with custom widgets.
  4. Optional dependency (core chat modules).
  5. Updated GC set & update session variable API.
  6. Introduced BM set & update session variable API.

3.0.12

    •    Supported Ticket field translation. Read more.
    •    Also provided options to Enable/Disable the:
  1. Ticket properties
  2. Ticket channel icon
  3. Add topic form

3.0.11

    •    Introduced new APIs for the following:
  1. Open topic list based on topic type
  2. Open ticket list based on ticket status
  3. Open ticket detail using the ticket-Id
  4. Open community category using the category ID

3.0.10

    •    Furnished options to disable search on the detailed screens and module-based screens.

3.0.9

    •    The privacy manifest was included, and signature validations were made per Apple guidelines.

3.0.8

    •    The attachment's upload size has increased from 20 to 40 MB in the ticket module.
    •    Equipped to disable a screenshot, screen recordings, a clipboard, upload/download attachments, and share articles/topics.

3.0.7

    •    Implemented UI changes and fixed bugs in the KB and GC modules.

3.0.6

    •    Handled the miscellaneous bug issue in the GC Module.

3.0.5
 

    •    A new method has been introduced to load the Custom Chat Brand in ASAP SDK. For more info, please click here.
    •    Integrated the latest version of SalesIQ SDK version 8.0.2.

3.0.4
 

    •    Integrated the latest version of Guided Conversation SDK.

3.0.3


    •    System fields in the Add Ticket form and Ticket Properties screen can now be localized.
    •    Implemented an enhanced push notification functionality.

3.0.2


    •    The SDK minimum deployment target has been updated to iOS 13.0, and the supported Xcode version has been updated to 14.3.1.
    •    UI enhancements, along with bug fixes, have been implemented.

3.0.1
 

    •    Essential support has been provided for iPad devices.
    •    UI enhancements, along with bug fixes, have been implemented.

3.0.0
 

    •    A new property has been introduced to Customize the colour of the navigation bar buttons. For more info, please click here.
    •    The Department and Layout UI on the Add Ticket module has been redesigned.

3.0.0-beta-17
 

    •    We implemented the Text-To-Speech and the In-Article Search features for the KB Articles.


3.0.0-beta-16
 

    •    We handled the Nested pick list in the ASAP SDK Tickets module.

3.0.0-beta-15


    •    We have provided module-level configuration; you can now easily enable or disable modules throughout the mobile SDK.

3.0.0-beta-14


    •    Handled the miscellaneous bug issue in the SalesIQ Livechat for a single department.

3.0.0-beta-13

    •    We integrated the latest SalesIQ SDK version 5.4.1.
    •    Highlighted the search text.

3.0.0-beta-12


    •    Supported the theme APIs in Objective-C language.

3.0.0-beta-11


    •    Provided an option to edit the Ticket Properties within the ASAP SDK.


3.0.0-beta-10


    •    Implemented login support with JWT token in Objective-C language. For more information, refer "JWTToken " under Authenticating Users in the SDK.

3.0.0-beta-9
 

    •    Included arm64 architecture for simulator.

3.0.0-beta-8
 

    •    Handled issues faced in the dark theme for the Article detail, Topic detail, and conversation screens.
    •    Handled the issue with the bot's customized name reflection in Guided Conversation.
    •    Error logs are disabled by default. To enable the error log, refer SDK Logging.

3.0.0-beta-7


    •    Performance tuning. 

3.0.0-beta-6


    •    A new independent method has been introduced to receive a callback on create ticket. The old call method has been deprecated. For more information, refer "Submit Ticket event with subscription" under Customizing the Tickets module.
    •    Provided an option to disable the side-menu, language chooser, and Zoho footer, "powered by ASAP label." For more information, refer ASAP configuration.

3.0.0-beta-5


    •    Fixed the problem of uploading attachments faced in iOS 13.
    •    Resolved the problem with the custom title in the Community module.
    •    Handled Configuration for customer happiness thread. For more information, refer "Custom-Configuring Ticket Actions" under Customizing the Tickets module.
    •    Handled the miscellaneous bug fixes.

3.0.0-beta-4      


    •    Fixed the navigation issue in Submit Ticket case.

3.0.0-beta-3


    •    Supported ASAP switch within your application: While switching to a new ASAP, the customer initializes a new session with a new set of ASAP keys (OrgID, AppID). The new session is established by killing the current session and initialize a new one based on the new keys(OrgID, AppID).
    •    Supported login using JWT token: You can now allow users to log in using a JWT token in the new authentication flow. For more information, refer "JWTToken " under Authenticating Users in the SDK.
    •    UI enhancement and performance tuning.

3.0.0-beta-2

    •    UI enhancement and performance tuning.