ASAP SDK iOS - Release Notes

ASAP SDK iOS - Release Notes

4.2.0

  1. According to Apple's standards, ASAP SDK now supports only Xcode 16 and above versions.
  2. Resolved a theme-related issue in the SalesIQ Chat SDK.
  3. Addressed a keyboard issue in the Add Ticket form.

4.1.2

  1. Added a configuration to disable reply and comment editing.
  2. Added a configuration to disable reply and comment deletion.
  3. Enhanced usability in the search module.

4.1.0

  1. Added a deprecation handling during the SDK initialization.

4.0.8

  1. Added the support for the Signup flow in the SwiftUI Project.

4.0.7

  1. Added the theme configuration support for search background colour, segment background colour, and segment text colour.
  2. Added a configuration to disable the filter option on the Ticket List screen.
  3. Resolved the crash issue on the Home Screen that occurred when switching between languages.
  4. Enhanced the usability of the "Find Text" feature in detail screens for a better user experience.

4.0.6

  1. Support was added for new configurations for the SalesIQ Chat Framework.
  2. Integrated SalesIQ Framework version 9.2.2.

4.0.5

  1. Enhanced the date and time handling in the Tickets module.

4.0.4

  1. Added the event tracking support for the Knowledge Base module.
  2. Added the event tracking support for the Community module.
  3. Introduced Mac Catalyst support for the ZohoDeskPortalAPIKit framework.
  4. Fixed the crash issue on the Home Screen related to module reordering.

4.0.3

  1. Fixed issues related to handling a single department in both the Submit Ticket and the Community modules.

4.0.2

  1. Added the configuration option to disable "Like" and "Dislike" actions in the Knowledge Base article details.
  2. Resolved a problem in the Submit Ticket module that prevented it from closing properly when the "My Ticket" option was disabled.

4.0.1

  1. Fixed the compiler issue occurring with static libraries during framework integration via CocoaPods.

4.0.0

  • Adapted CA and SA DCs
  • The home screen title differs after the first navigation is handled
  • The article details an error screen stating "something went wrong" when the author is missing. This has been dealt with.

4.0.0-Beta-02

  1. Updated the order of the home screen module widgets.
  2. Removed ZohoDeskPortalLiveChat SDK.
  3. Removed ZohoDeskPortalChat SDK.
  4. Agent chat(SalesIQ) as ZohoDeskPortalSalesIQ SDK.
  5. Guided Conversations(GC), Answer Bot and Business Messaging(BM) as ZohoDeskPortalChatKit.
  6. Updated GC set & update session variable API.
  7. Updated BM set & update session variable API.

4.0.0-Beta-01

  1. Deprecated Login with user token API.
  2. New setup flow.
  3. New home screen with custom widgets.
  4. Optional dependency (core chat modules).
  5. Updated GC set & update session variable API.
  6. Introduced BM set & update session variable API.

3.0.12

    •    Supported Ticket field translation. Read more.
    •    Also provided options to Enable/Disable the:
  1. Ticket properties
  2. Ticket channel icon
  3. Add topic form

3.0.11

    •    Introduced new APIs for the following:
  1. Open topic list based on topic type
  2. Open ticket list based on ticket status
  3. Open ticket detail using the ticket-Id
  4. Open community category using the category ID

3.0.10

    •    Furnished options to disable search on the detailed screens and module-based screens.

3.0.9

    •    The privacy manifest was included, and signature validations were made per Apple guidelines.

3.0.8

    •    The attachment's upload size has increased from 20 to 40 MB in the ticket module.
    •    Equipped to disable a screenshot, screen recordings, a clipboard, upload/download attachments, and share articles/topics.

3.0.7

    •    Implemented UI changes and fixed bugs in the KB and GC modules.

3.0.6

    •    Handled the miscellaneous bug issue in the GC Module.

3.0.5
 

    •    A new method has been introduced to load the Custom Chat Brand in ASAP SDK. For more info, please click here.
    •    Integrated the latest version of SalesIQ SDK version 8.0.2.

3.0.4
 

    •    Integrated the latest version of Guided Conversation SDK.

3.0.3


    •    System fields in the Add Ticket form and Ticket Properties screen can now be localized.
    •    Implemented an enhanced push notification functionality.

3.0.2


    •    The SDK minimum deployment target has been updated to iOS 13.0, and the supported Xcode version has been updated to 14.3.1.
    •    UI enhancements, along with bug fixes, have been implemented.

3.0.1
 

    •    Essential support has been provided for iPad devices.
    •    UI enhancements, along with bug fixes, have been implemented.

3.0.0
 

    •    A new property has been introduced to Customize the colour of the navigation bar buttons. For more info, please click here.
    •    The Department and Layout UI on the Add Ticket module has been redesigned.

3.0.0-beta-17
 

    •    We implemented the Text-To-Speech and the In-Article Search features for the KB Articles.


3.0.0-beta-16
 

    •    We handled the Nested pick list in the ASAP SDK Tickets module.

3.0.0-beta-15


    •    We have provided module-level configuration; you can now easily enable or disable modules throughout the mobile SDK.

3.0.0-beta-14


    •    Handled the miscellaneous bug issue in the SalesIQ Livechat for a single department.

3.0.0-beta-13

    •    We integrated the latest SalesIQ SDK version 5.4.1.
    •    Highlighted the search text.

3.0.0-beta-12


    •    Supported the theme APIs in Objective-C language.

3.0.0-beta-11


    •    Provided an option to edit the Ticket Properties within the ASAP SDK.


3.0.0-beta-10


    •    Implemented login support with JWT token in Objective-C language. For more information, refer "JWTToken " under Authenticating Users in the SDK.

3.0.0-beta-9
 

    •    Included arm64 architecture for simulator.

3.0.0-beta-8
 

    •    Handled issues faced in the dark theme for the Article detail, Topic detail, and conversation screens.
    •    Handled the issue with the bot's customized name reflection in Guided Conversation.
    •    Error logs are disabled by default. To enable the error log, refer SDK Logging.

3.0.0-beta-7


    •    Performance tuning. 

3.0.0-beta-6


    •    A new independent method has been introduced to receive a callback on create ticket. The old call method has been deprecated. For more information, refer "Submit Ticket event with subscription" under Customizing the Tickets module.
    •    Provided an option to disable the side-menu, language chooser, and Zoho footer, "powered by ASAP label." For more information, refer ASAP configuration.

3.0.0-beta-5


    •    Fixed the problem of uploading attachments faced in iOS 13.
    •    Resolved the problem with the custom title in the Community module.
    •    Handled Configuration for customer happiness thread. For more information, refer "Custom-Configuring Ticket Actions" under Customizing the Tickets module.
    •    Handled the miscellaneous bug fixes.

3.0.0-beta-4      


    •    Fixed the navigation issue in Submit Ticket case.

3.0.0-beta-3


    •    Supported ASAP switch within your application: While switching to a new ASAP, the customer initializes a new session with a new set of ASAP keys (OrgID, AppID). The new session is established by killing the current session and initialize a new one based on the new keys(OrgID, AppID).
    •    Supported login using JWT token: You can now allow users to log in using a JWT token in the new authentication flow. For more information, refer "JWTToken " under Authenticating Users in the SDK.
    •    UI enhancement and performance tuning.

3.0.0-beta-2

    •    UI enhancement and performance tuning.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • ASAP SDK Flutter Apps - Release Notes

                                                                                                                              2.2.2 Removed deprecated packages associated with Android v1 embedding to ensure compatibility with the latest Flutter versions. 2.2.1 Integrated the ASAP iOS SDK v4.2.0 2.2.0 Integrated the ASAP Android SDK v4.4.1 Integrated the ASAP iOS SDK v4.1.2 ...
                                                                                                                            • Introducing ASAP iOS SDK

                                                                                                                              This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ...
                                                                                                                            • ASAP SDK Android - Release Notes

                                                                                                                              4.5.0 Support for User Events tracking has been enhanced for the tickets module. We have furnished a configuration to disable the 'Topic Like' and 'Topic Comment' features in the community module. To see the complete list of configurations, click ...
                                                                                                                            • Introducing ASAP React Native SDK

                                                                                                                              Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your app, use the latest ASAP React-Native SDK 3.0.0. You can use the ASAP React-Native SDK ...
                                                                                                                            • Introducing ASAP Flutter Apps SDK

                                                                                                                              This document pertains explicitly to help widgets created using the updated new ASAP Setup. If you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your App, use the latest ASAP Flutter Plugin ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources