How to change your language settings for ASAP iOS SDK?

The ASAP SDK supports 47 languages. You can set any language of your choice based on the geographical location of your app's end-users.

Below are the 47 language codes that help you set the language for the ASAP help widget.

Language	Local Code
English (UK)	en-GB
English (US)	en
German	de
Spanish	es
Catalan	ca-ES
French	fr
French (Canada)	fr-CA
Italian	it
Russian	ru
Chinese (Traditional)	zh-Hant
Chinese (Simplified)	zh-Hans
Turkish	tr
Dutch	nl
Danish	da
Portuguese (Portugal)	pt-PT
Japanese	ja
Swedish	sv
Polish	pl
Arabic	ar
Hebrew	he
Afrikaans	af
Czech	cz
Bulgarian	bg
Finnish	fi
Greek	el
Hungarian	hu
Indonesian	id
Norwegian (Bokmal)	nb
Romanian	ro
Thai	th
Ukrainian	uk
Vietnamese	vi
Urdu	ur
Hindi	hi
Telugu	te
Kannada	kn
Tamil	ta
Marathi	mr
Korean	ko
Persian	fa
Bengali	bn
Gujarati	gu
Malay	ms
Malayalam	ml
Slovak	sk
Croatian	hr
Slovenian	sl

Below is the code that helps you set the language for the ASAP help widget. Pass the language identifier to the method. For instance, pass "en" for English.

Swift

ZDPortalConfiguration.setSDKLanguage(<#String#>)

Objective-C

[ZDPortalConfiguration setSDKLanguage:<#NSString#>];

However, to limit the size of the SDK, we have bundled only the 13 languages supported in previous SDK versions.

The table below lists the 13 languages that are bundled with the SDK:

Language	Local Code
English	en
German	de
Spanish	es
French	fr
Italian	it
Russian	ru
Chinese (Traditional)	zh-Hant
Chinese (Simplified)	zh-Hans
Turkish	tr
Dutch	nl
Danish	da
Portuguese (Portugal)	pt-PT
Japanese	ja

To add any of the other 34 languages to your app, perform the following steps:

   1.    Download the strings bundle.
   2.    Remove the lproj files of the languages not required for your app.
   3.    Finally, add the bundle to your project.

How to customize UI strings?

The ASAP SDK facilitates customization of the text that appears on the different screens of the help widget. The text includes UI labels for help modules, error messages, and general information.

To change the text, perform the following steps:

1. Create a bundle titled ASAPStrings.bundle in your app's Xcode project. The path to access this bundle is Applicationbundle/ASAPStrings.bundle.

2. Create a new lproj file with the language code as the filename and customize the keys' values as required. You can customize the prominent keys listed below or all in the language bundle.

3. Add this new lproj file to the ASAPStrings bundle.

Each language needs a unique lproj file. To customize the strings in each language you want to support in your add-on, repeat steps 2 and 3 as often as required.

The following table lists some prominent keys in the default ASAPLocalizable.strings file.

Key	Default Text	Description
DeskPortal.Dashboard.Heading	"Welcome"	Text that appears on the help center dashboard
DeskPortal.Dashboard.helpcenter.title	"Knowledge Base"	Title of the Knowledge Base module icon on the dashboard
DeskPortal.Dashboard.helpcenter.description	"Browse our extensive repository of help articles"	Text that describes the Knowledge Base
DeskPortal.Dashboard.community.title	"Community"	Title of the user community module icon on the dashboard
DeskPortal.Dashboard.community.description	"Find and share solutions with the User Community"	Text that describes the User Community
DeskPortal.Dashboard.addticket.title	"Submit Ticket"	Title of the ticket submission module icon on the dashboard
DeskPortal.Dashboard.addticket.description	"Seek help from our agents"	Text that describes the ticket submission screen
DeskPortal.Dashboard.myticket.title	"My Tickets"	Title of the my tickets icon on the dashboard
DeskPortal.Dashboard.myticket.description	"View and manage tickets that you submitted"	Text that describes the my tickets screens
DeskPortal.Helpcenter.article.detail.relatedtitle	"Related Articles"	Text that appears below any help article in the Knowledge Base
DeskPortal.Helpcenter.article.detail.vote.description	"Was this article helpful?"	Text that seeks feedback from the user
DeskPortal.Helpcenter.feedback.title	"Feedback"	Title of the feedback form
DeskPortal.Helpcenter.feedback.description	"We're sorry the article wasn't helpful."	Text that appears when a user downvotes an article
DeskPortal.Myticket.option.closeticket	"Close Ticket"	Text for option that lets the user close a ticket they submitted
DeskPortal.Error.message.reload	"Retry"	Error message that appears if ticket submission fails
DeskPortal.Network.failed.error.message	"Check your internet connection"	Error message that indicates loss of connectivity
DeskPortal.Dashboard.livechat.title	"Live Chat"	Title of the live chat module on the help center dashboard
DeskPortal.Helpcenter.category.subheading	"Section"	Text that appears if only one article category exists in the Knowledge Base
DeskPortal.Helpcenter.categories.subheading	"Sections"	Text that appears if multiple article categories exist in the Knowledge Base
DeskPortal.Helpcenter.article.detail.title	"FAQs"	Title of the individual article screen
DeskPortal.Addticket.title	"Add Ticket"	Title of the ticket submission form
DeskPortal.Myticket.comment.option.title	"Comment Actions"	Title of the options menu that appears when a user adds a comment to a ticket
DeskPortal.Myticket.option.editcomment	"Edit Comment"	Text for option that lets the user edit a comment they made
DeskPortal.Helpcenter.article.subheading	"Article"	Text that appears if only one article exists under an article category
DeskPortal.Helpcenter.articles.subheading	"Articles"	Text that appears if multiple articles exist under an article category

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