What are the configuration settings for the ASAP iOS SDK?

What are the configuration settings for the ASAP iOS SDK?

ASAP configuration 

You can turn on or off the following options from the application end.
    •    SideMenu
    •    Language chooser
    •    Zoho footer, "powered by ASAP label."
By default, all the options are enabled.
To turn off the above-mentioned options, include the following code snippet:

Swift

  1. let configuration = ZDPConfiguration()
    configuration.disableSidemenu = true
    configuration.disableLanguageChooser = true
    configuration.disablePoweredByZoho = true
    ZDPortalConfiguration.set(configuration: configuration)

Objective-C

  1. ZDPConfiguration * configuration = [ZDPConfiguration init];
    configuration.disableSidemenu = YES;
    configuration.disableLanguageChooser = YES;
    configuration.disablePoweredByZoho = YES;
    [ZDPortalConfiguration setWithConfiguration:configuration];

Security configuration

We have provided support to secure the content by disabling the following things,

  • Clipboard. (Copy/paste)
  • Upload/download the attachment.
  • Screenshot.
  • Screen recording.

Swift

  1. let securityConfiguration = ZDPSecureContentConfiguration()

    securityConfiguration.disableDownloadAttachment = true

    securityConfiguration.disableUploadAttachment = true

    securityConfiguration.disableScreenShot = true

    securityConfiguration.disableCopyPaste = true       
    ZDPortalConfiguration.setZDPSecureConfiguration(configuration: securityConfiguration)

Objective-C

  1. ZDPSecureContentConfiguration * securityConfiguration = [ZDPSecureContentConfiguration init];

    securityConfiguration.disableScreenShot = YES;

    securityConfiguration.disableCopyPaste = YES;

    securityConfiguration.disableUploadAttachment = YES;

    securityConfiguration.disableDownloadAttachment = YES;

    [ZDPortalConfiguration setZDPSecureConfigurationWithConfiguration:securityConfiguration];

Customize your Chat Brand 

If your ASAP setup lacks chat functionality but you have a brand in SalesIQ, you can now load the same SalesIQ Livechat brand within the ASAP SDK by providing the AppKey and AccessKey. This allows your end-users to contact your agents via chat.
The bundle ID configured with the brand and the app must be identical.

Swift

  1. import ZohoDeskPortalConfiguration
    ...
    ZDPortalConfiguration.setChatBrandDetails(appKey: "Chat App key", accessKey: "Chat Access key")

Objective-C

  1. @import ZohoDeskPortalConfiguration;
    ...
    [ZDPortalConfiguration setChatBrandDetailsWithAppKey:@"Chat App key" accessKey:@"Chat Access key"];

What is SDK Logging?

Enabling the console log allows you to track error messages and identify and resolve errors that may arise during execution.
By default, the SDK logs are turned off.
To enable the logs, include the following code snippet:

Swift

  1. import ZohoDeskPortalAPIKit
    ...
    ZohoDeskPortalSDK.enableLogs()

Objective-C

  1. @import ZohoDeskPortalAPIKit;
    ...
    [ZohoDeskPortalSDK enableLogs];

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Introducing ASAP iOS SDK

                                                                                                            Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for iOS provides easy access to help your iOS app's end users. Using this SDK, you can create and customize a help widget within your app and ...
                                                                                                          • What are the configuration settings for the ASAP Android SDK?

                                                                                                            ASAP configuration ASAP SDK provides methods to display/hide specific functionality. For example, To hide the Knowledge Base (KB), use the following method: ZDPortalConfiguration.setConfiguration(new ...
                                                                                                          • How to Integrate the ASAP SDK with React Native

                                                                                                            After successfully setting up the ASAP SDK on your mobile application, the next step is to integrate it. Please follow either of the following method to perform these steps. For Android applications, this step involves the use of Maven. The ASAP SDK ...
                                                                                                          • How to enable push notifications for the ASAP SDK via the React Native?

                                                                                                            You can configure the ASAP help widget to send notifications to end-users when an agent responds via chat. Ensure that Push Notifications settings are configured in the ASAP help widget setup page in Zoho Desk. Ensure that push notifications are ...
                                                                                                          • Introducing ASAP Android SDK

                                                                                                            Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for Android provides easy access to help your Android app's end users. Using this SDK, you can create and customize a help widget within your ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources