Desk | React Native SDK | Knowledge Base

React Native SDK
What are the configuration settings for the ASAP React Native SalesIQ SDK?
To display details of anonymous users in the chat module to your agents: When an anonymous user contacts the customer support agent via chat, their details usually do not appear on the agent's screen. Regardless, you can configure the ASAP help ...
How to customize the Tickets module for the ASAP React Native SDK?
Tickets Module Update Ticket Configurations To update the ticket configurations use the following code snippet: import {ZohoDeskPortalTicket} from '@zohocorp/zohodesk-portal-ticket'; //This is the default value for this configuration ...
How to customize the Community module for the ASAP React Native SDK?
Community Module Community Configurations To override the default functionalities of the Community, we can use the following code snippet. import {ZohoDeskPortalCommunity} from '@zohocorp/zohodesk-portal-community'; //The default value for the ...
How to customize the Knowledge Base module for the ASAP React Native SDK?
Knowledge Base Module To display the Knowledge Base, use the following code snippet: Article's deep-linking We can use the following code snippet to display or navigate to a particular article's screen using a permalink: import {ZohoDeskPortalKB} ...
How to set Session Variables for React Native SDK?
What are session variables? Guided Conversations These variables are dynamically retrieved during the bot conversations. These variables are org-specific and accessible across GC flows. Read more - GC's session variable. You can perform these actions ...
Introducing ASAP React Native SDK
Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your app, use the latest ASAP React-Native SDK 3.0.0. You can use the ASAP React-Native SDK ...
ASAP SDK React Native - Release Notes
3.0.0 We provided a Create Ticket and Create Ticket for guest APIs. (Read more) We provided a Community (Read more) and Ticket's permalink (Read more) We provided an option to disable the Like, Dislike and Article detail search widgets in the KB ...
How to customize the ASAP SDK React Native Help Widget UI?
The ASAP SDK allows you to customize the UI of the help widget as required. Predefined themes for Android Apps The SDK UI comes with two predefined themes: light and dark. Customized themes The following picture illustrates the color properties of a ...
How to enable push notifications for the ASAP SDK via the React Native?
You can configure the ASAP help widget to send notifications to end-users when an agent responds via chat. Ensure that Push Notifications settings are configured in the ASAP help widget setup page in Zoho Desk. Ensure that push notifications are ...
How to authenticate users on your mobile apps with React Native?
What is user authentication? We have enhanced the existing mechanism to provide a better, safer, and simpler authentication process. The improved JWT Authentication mechanism verifies the authenticity of your end users and permits them to use the ...
How to display the Help Center's services as modules on your mobile app?
In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...
How to Integrate the ASAP SDK with React Native
After successfully setting up the ASAP SDK on your mobile application, the next step is to integrate it. Code block to installing the react-native plugin: We have the following list of plugins, customers can integrate the SDK based on their ...
Working with the ASAP SDK for React Native
The ASAP SDK for mobile provides easy access to help end-users of your React Native app. Using this SDK, you can create and customize a help widget that resides within your app and provides end-users with easy access to the Help Center services: • ...

Access your files securely from anywhere

Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.