React Native SDK
How to customize the Tickets module for the ASAP React Native SDK?
Tickets Module Update Ticket Configurations To update the ticket configurations use the following code snippet: import {ZohoDeskPortalTicket} from '@zohocorp/zohodesk-portal-ticket'; //This is the default value for this configuration ...
How to customize the Community module for the ASAP React Native SDK?
Community Module Community Configurations To override the default functionalities of the Community, we can use the following code snippet. import {ZohoDeskPortalCommunity} from '@zohocorp/zohodesk-portal-community'; //The default value for the ...
How to customize the Knowledge Base module for the ASAP React Native SDK?
Knowledge Base Module To display the Knowledge Base, use the following code snippet: Article's deep-linking We can use the following code snippet to display or navigate to a particular article's screen using a permalink: import {ZohoDeskPortalKB} ...
How to set Session Variables for React Native SDK?
What are session variables? Guided Conversations These variables are dynamically retrieved during the bot conversations. These variables are org-specific and accessible across GC flows. Read more - GC's session variable. You can perform these actions ...
Introducing ASAP React Native SDK
Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for Android/iOS provides easy access to help your mobile app's end users. Using this SDK, you can create and customize a help widget within ...
ASAP SDK React Native - Release Notes
3.0.0 We provided a Create Ticket and Create Ticket for guest APIs. (Read more) We provided a Community (Read more) and Ticket's permalink (Read more) We provided an option to disable the Like, Dislike and Article detail search widgets in the KB ...
How to customize the ASAP SDK React Native Help Widget UI?
The ASAP SDK allows you to customize the UI of the help widget as required. Predefined themes for Android Apps The SDK UI comes with two predefined themes: light and dark. Customized themes The following picture illustrates the color properties of a ...
How to enable push notifications for the ASAP SDK via the React Native?
You can configure the ASAP help widget to send notifications to end-users when an agent responds via chat. Ensure that Push Notifications settings are configured in the ASAP help widget setup page in Zoho Desk. Ensure that push notifications are ...
How to authenticate users on your mobile apps with React Native?
What is user authentication? We have enhanced the existing mechanism to provide a better, safer, and simpler authentication process. The improved JWT Authentication mechanism verifies the authenticity of your end users and permits them to use the ...
How to display the Help Center's services as modules on your mobile app?
In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...
How to Integrate the ASAP SDK with React Native
After successfully setting up the ASAP SDK on your mobile application, the next step is to integrate it. Code block to installing the react-native plugin: We have the following list of plugins, customers can integrate the SDK based on their ...
Working with the ASAP SDK for React Native
The ASAP SDK for mobile provides easy access to help end-users of your React Native app. Using this SDK, you can create and customize a help widget that resides within your app and provides end-users with easy access to the Help Center services: • ...

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