How to Integrate the ASAP SDK with React Native

How to Integrate the ASAP SDK with React Native

After successfully setting up the ASAP SDK on your mobile  application, the next step is to integrate it.

Code block to installing the react-native plugin:

We have the following list of plugins, customers can integrate the SDK based on their requirements.

@zohocorp/zohodesk-portal-apikit - Zoho Desk API KIT
@zohocorp/zohodesk-portal-core - Zoho Desk Modules (KB, Community, Tickets, Chat-Kit)
@zohocorp/zohodesk-portal-salesiq - Zoho Desk SalesIQ (SalesIQ Chat)

To install zohodesk-portal-apikit install the following plugins:
  1. From npm
    npm install @zohocorp/zohodesk-portal-apikit
  1. From yarn
    yarn install @zohocorp/zohodesk-portal-apikit
To install zohodesk-portal-core, install the following plugins:
  1. From npm
    npm install @zohocorp/zohodesk-portal-core
    npm install @zohocorp/zohodesk-portal-kb
    npm install @zohocorp/zohodesk-portal-community
    npm install @zohocorp/zohodesk-portal-ticket
    npm install @zohocorp/zohodesk-portal-configuration
    npm install @zohocorp/zohodesk-portal-apikit
  1. From yarn
    yarn install @zohocorp/zohodesk-portal-core
    yarn install @zohocorp/zohodesk-portal-kb
    yarn install @zohocorp/zohodesk-portal-community
    yarn install @zohocorp/zohodesk-portal-ticket
    yarn install @zohocorp/zohodesk-portal-configuration
    yarn install @zohocorp/zohodesk-portal-apikit
In app with React Native version <0.60, run the following command to link the library.
  1. reat-native link @zohocorp/zohodesk-portal-core
    reat-native link @zohocorp/zohodesk-portal-kb
    reat-native link @zohocorp/zohodesk-portal-community
    reat-native link @zohocorp/zohodesk-portal-ticket
    reat-native link @zohocorp/zohodesk-portal-configuration
    reat-native link @zohocorp/zohodesk-portal-apikit
Notes
If zohodesk-portal-core is integrated, all the Desk modules will work. If the SalesIQ chat need to integrate the zohodesk-portal-salesiq along with zohodesk-portal-core plugin.
Please follow either of the following method to perform these steps.

For Android applications, this step involves the use of Maven.

The ASAP SDK for React Native is released at maven.zohodl.com. Therefore, you must mention the URL in your Android Project. To do this, open the Android folder of your React Native project in Android Studio and add the following Maven repository to the project-level build.gradle file:
  1. allprojects{  

    repositories{  

    maven { url 'https://maven.zohodl.com/'} 

    maven { url 'https://downloads.zohocdn.com/wmslibrary' } 

    }

    }

For iOS apps, this step involves the use of CocoaPods.

If the Podfile is already part of your React Native project, run the pod install command.

If the Podfile is not part of your project, run the following command from the iOS folder: 
  1. pod init
Now, include the RNZohodeskPortalSdk React Native SDK into your Podfile using the following code snippet:
  1. target 'YourProjectName' do
pod 'RNZohodeskPortalSdk',:path => '../node_modules/react-native-zohodesk-portal-sdk/ios/RNZohodeskPortalSdk.podspec'
end
Then, run the pod install command from the iOS directory.

After installing the pod, open the iOS project in Xcode and navigate to Build SettingsBuild Options. Under Build Options, set ALWAYS_EMBED_SWIFT_STANDARD_LIBRARIES to Yes.

Next, include the following keys and their descriptions in the Info.plist file of your app.
    1.    Privacy - Camera Usage Description,
    2.    Privacy - Microphone Usage Description
    3.    Privacy - Photo Library Usage Description

How to initialize the SDK on React Native?

To initialize the SDK, include the following  Code Snippet in your JavaScript code:
  1. import {
    ZohoDeskPortalSDK
    }from '@zohocorp/zohodesk-portal-apikit';
    ZohoDeskPortalSDK.initialise("orgId", "appId", "dc");

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Introducing ASAP React Native SDK

                                                                                                                Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for Android/iOS provides easy access to help your mobile app's end users. Using this SDK, you can create and customize a help widget within ...
                                                                                                              • Working with the ASAP SDK for React Native

                                                                                                                The ASAP SDK for mobile provides easy access to help end-users of your React Native app. Using this SDK, you can create and customize a help widget that resides within your app and provides end-users with easy access to the Help Center services: • ...
                                                                                                              • Introducing ASAP Flutter Apps SDK

                                                                                                                Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for Android/iOS provides easy access to help your mobile app's end users. Using this SDK, you can create and customize a help widget within ...
                                                                                                              • How to enable push notifications for the ASAP SDK via the React Native?

                                                                                                                You can configure the ASAP help widget to send notifications to end-users when an agent responds via chat. Ensure that Push Notifications settings are configured in the ASAP help widget setup page in Zoho Desk. Ensure that push notifications are ...
                                                                                                              • Introducing ASAP Android SDK

                                                                                                                This document pertains explicitly to help widgets created using the updated new ASAP Setup. Please note that if you are using an older version of ASAP, the help widgets will be read-only. To enable the new ASAP widgets on your app, use the latest ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources