The App Support Across Platforms (ASAP) widget in Zoho Desk is a stand-alone app that provides in-app
self-service to your end-users. It works in tandem with your knowledge
base and customer support resources to provide help center functionality
within the app. With ASAP, your customers do not have to navigate to a
different page on your website to access help articles or seek help from
customer service representatives or fellow users. They can find the
answers they need right within the ASAP help widget.
ASAP help widget can be integrated with your website to make the help center services available within your application.
You can deliver the following help center services to your customers:
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