Android SDK
Setting the Contact Info for the Business Messaging SDK
When a logged-in user opens a BusinessMessaging Chat, a ticket will be created based on their preferences. If a user opens BusinessMessaging, chats anonymously and wants to create a ticket. We have introduced the ContactInfo. ContactInfo It contains ...
Business Messaging SDK Android - Release Notes
1.3.2 We have provided custom contact support for business messaging. The setContactinfo API has been introduced The issue was resolved for the user who could not send a message when the agent triggered the End Chat.
How to customize the Business Messaging SDK Widget UI?
Customizing the theme Predefined themes The SDK UI has two predefined themes: light and black. The following methods help you apply these themes. ZDTHEMETYPE.LIGHT ZDTHEMETYPE.DAR You can customize the default light and dark themes to make the SDK ...
What are the configuration settings for the Business Messaging Android SDK?
Clearing local data Use the following method to delete any local data concerning the AppId provided that has been saved inside the SDK, such as databases and files: Kotlin BusinessMessaging.clearData(context,appId,object : ...
How to set Session Variables?
What are session variables? These variables are dynamically retrieved during the bot conversations. These variables are org-specific and accessible across GC flows. Read more - GC's session variable. You can perform these actions with the session ...
How to Integrate the Business Messaging SDK with your Android app
Steps to integrate the SDK within your Android app After setting up the SDK, you must integrate the BusinessMessagingSDK within your Android app Include the following code in the root-level build to integrate the SDK within your app.gradle file or ...
Working with the Business Messaging SDK for Android
You can handle your customer questions instantly from a dedicated Business Messaging channel facilitated by Zoho Desk's IM Module. This feature allows businesses to promote the latest trends, track their sales, and much more. The Business Messaging ...

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