How to Integrate the Business Messaging SDK with your Android app

How to Integrate the Business Messaging SDK with your Android app

Steps to integrate the SDK within your Android app

After setting up the SDK, you must integrate the BusinessMessagingSDK within your Android app

Include the following code in the root-level build to integrate the SDK within your app.gradle file or settings.gradle as per your project configuration:
  1. repositories {
        maven { url 'https://maven.zohodl.com/' }
        maven { url 'https://downloads.zohocdn.com/wmslibrary' }
    }
Include the below dependency code in the dependencies section of the app-level build.gradle file:
  1. implementation 'com.zoho.bm:chat:1.3.2'
Info
BusinessMessagingSDK is compatible with:
  1. minSdkVersion = 23
  2. compileSdkVersion = 33
  3. targetSdkVersion =33
  4. kotlin_version = 1.8.0

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Working with the Business Messaging SDK for Android

                                                                                                                You can handle your customer questions instantly from a dedicated Business Messaging channel facilitated by Zoho Desk's IM Module. This feature allows businesses to promote the latest trends, track their sales, and much more. The Business Messaging ...
                                                                                                              • Working with the Business Messaging SDK for iOS

                                                                                                                You can handle your customer questions instantly from a dedicated Business Messaging channel facilitated by Zoho Desk's IM Module. This feature allows businesses to promote the latest trends, track their sales, and much more. The Business Messaging ...
                                                                                                              • How to Integrate the Business Messaging SDK with your iOS app

                                                                                                                Steps to integrate the SDK within your iOS app After setting up the SDK, you must integrate the BusinessMessagingSDK within your iOS app. The following two ways can integrate this: 1. Automated integration using CocoaPods: This method involves using ...
                                                                                                              • How to customize the Business Messaging SDK Widget UI?

                                                                                                                Customizing the theme Predefined themes The SDK UI has two predefined themes: light and black. The following methods help you apply these themes. ZDTHEMETYPE.LIGHT ZDTHEMETYPE.DAR You can customize the default light and dark themes to make the SDK ...
                                                                                                              • How to display the Business Messaging on your iOS app?

                                                                                                                Displaying Business Messaging The following keys are essential to call the methods for displaying the conversation AI in your app. • OrgId • AppId • Domain The values of these keys appear under the Instant Messaging section on the setup page in Zoho ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources