How to display the Business Messaging on your iOS app?

Displaying Business Messaging

The following keys are essential to call the methods for displaying the conversation AI in your app.

• OrgId

• AppId

• Domain

The values of these keys appear under the Instant Messaging section on the setup page in Zoho Desk.

For all method calls related to Business messaging, you must include the following import statement.

Show Bot:

Swift

import BusinessMessagingSDK

Objective-C

@import BusinessMessagingSDK;

Display Business Messaging:

Swift

Businessmessaging.show(orgId: <#orgId#>, appId: <#appId#>, domain: <#domain#>)

Objective-C

[Businessmessaging showWithOrgId:<#orgId#> appId:<#appId#> domain:<#domain#>];

What are session variables?

These variables are dynamically retrieved during the bot conversations. These variables are org-specific and accessible across GC flows.

Set Session Variable:

Swift

Businessmessaging.setSessionVariables(appId: <#AppId#>, sessionVariables: <#sessionVariable#>)

Objective-C

[Businessmessaging setSessionVariablesWithAppId:<#AppId#> sessionVariables:<#SessionVariables#>];

Update Session Variable:

Swift

Businessmessaging.updateSessionVariables(appId: <#AppId#>, sessionVariables: <#sessionVariable#>)

Objective-C

[Businessmessaging updateSessionVariablesWithAppId:<#AppId#> sessionVariables:<#SessionVariables#>];

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