Setting the Contact Info for the Business Messaging SDK (iOS)
When a logged-in user opens a BusinessMessaging chat, a ticket will be created based on their preferences.
If a user opens BusinessMessaging, chats anonymously, and wants to create a ticket, we have introduced the ContactInfo.
ContactInfo
It contains the name, phone number, and email ID used when creating a ticket. Based on the contact info given, a ticket will be made.
Setting ContactInfo is entirely optional.
Set Contact Info
We are providing custom contact support for Business Messaging in iOS.
Prop Name | Type | Description |
name | String | The display name of the contact. |
phone | String | The phone number of the contact. |
email | String | The email address of the contact. |
The following method is used for setting the Contact Info in iOS:
BusinessMessaging.setContactInfo(appId: "yourAppId", name: "Name", phone: "1234567890", email: "example@example.com)
What will happen if the logged-in user sets ContactInfo?
- The contact info will be omitted for logged-in users.
- The contact info will only work for anonymous users.
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