The GC SDK for iOS offers convenient support for end-users of your iOS app. With this SDK, you can create and customize a bot widget within your app, providing users with direct access to it.
This integration allows end-users to seek assistance without leaving your app and streamlines the support process, saving time and enhancing the overall customer experience.
1. In Zoho Desk, go to Setup > GENERAL > Guided Conversations.
Refer to: How to create the widget
3. Click the Share button () on the right side of the widget you want to embed. A Share Options window will appear.
5. Click MOBILE SDK.
A new section called Code Snippet will appear. This section displays the following:
Org ID - Specifies the unique ID of the organization.
Widget ID - Specifies the unique ID of the selected widget.
Domain - Specifies the unique URL of your organization.
These details are essential for initializing the GC SDK in your app.
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