Add Signature - Zoho Desk Knowledgebase

How to add my signature in tickets?

You can add your custom signature in the reply emails sent from Zoho Desk, and get connected with your customers in real time. The signatures can be added either department-wise or commonly for all departments.

Important:
  1. The signature is specific to the agent who adds it.



To add an email signature, follow the steps mentioned below:
  1. Click the Setup icon (  ) in the top pane.
  2. Click Personal Settings under the Customization menu.
  3. Click Preferences under the Personal Settings sub-menu.
  4. On the Preferences page, click Add Signature.
  5. Select the department for which you wish to add the signature.
  6. Specify the signature in the HTML editor.
  7. Click the Insert icon (  ) within the editor, to upload a logo.
  8. Click Save.
    Note: Apply the custom signature to all departments by selecting the drop-up arrow on the Save button.
  9. Click Save again, to confirm your action.

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