Customize Help Center - Zoho Desk Knowledgebase

How to customize the Help Center?

In just a few easy steps, you can customize the Help Center platform which allows your customers to find answers for their queries by going through your articles and forums or by raising a ticket directly from the page. You can set colors, add custom sections and widgets to keep your customers engaged with the right content in the right place. And with a little bit of coding, you can also customize the sites HTML and CSS to make your Help Center look more stylish and user-friendly.

To customize your Help Center, please follow the steps mentioned below:
  1. Click the Setup icon (  ) in the top bar.
  2. Click Help Center under the Channels menu.
  3. Select the Help Center you wish to customize.
  4. Click Help Center Customization under the Help Center sub-menu.
    The Themes page will open.



  5. Click Customize corresponding to the live Help Center theme.
  6. Make the desired changes from the variety of options available on the customization page.
  7. Click Publish.

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