Applying Help Center Themes - Zoho Desk Knowledgebase

How to apply new themes to my Help Center?

Personalizing your Help Center is a must if you believe in making it look appealing for your end users. The themes make it easy to quickly change how text and widgets appear on your page the way you want. Zoho Desk has put together the following themes to help you accomplish your customization goals within a few clicks:
  1. Elegant
  2. Materialize
  3. Flat
  4. Classic

To apply one of these new themes to your Help Center, perform the following steps:
  1. Click the Setup icon  ) in the top bar.
  2. Click Help Center under the Channels menu.
  3. Select the Help Center for which you want to apply the theme.
  4. Click Help Center Customization under the Help Center sub-menu.
    The detail page of the Help Center appears.
  5. Click Try New Theme on the upper-right side of this page.
    The Themes page appears.



  6. Choose a theme from this page by performing these steps:
    1. Click the Preview button next to the theme of your choice.
    2. A preview of the selected theme appears.
    3. To preview the other themes, use the right and left arrow marks on the top bar.
    4. After making your choice, click the Publish button on the top bar.



      A confirmation dialog box appears.
    5. Click the Publish button.
The new theme is immediately applied to the Help Center.

Want to customize a theme? Click the Save Draft button at the top of the page to open the customization menu.

Notes:
  1. Make sure that the Help Center has one of the new themes applied to it to display the ASAP widget.
  2. The above steps are appropriate for customers who signed up before July 2, 2019. New customer will have the Elegant theme published by default.
  3. Once you publish your Help Center with the new theme (i.e., Elegant, Materialize, Flat, or Classic ), you cannot roll back to the old theme.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • FAQs: Help Center Customization

                                                                                                    How can I customize the help center according to my business preference? Help center is an online resource where you can host a wide variety of resources, such as FAQs, troubleshooting guide, help documents, videos, and eBooks to let customers find ...
                                                                                                  • Advanced Help Center Customization Using HTML and CSS

                                                                                                    You can customize the appearance of the Help Center using the basic color themes. However, it has its limitations, as it doesn't allow you to rebuild the header and the footer completely as you like it to be. Here comes the advanced customization ...
                                                                                                  • FAQs: Help Center

                                                                                                    What is help center in Desk? Help Center is a customer portal that allows users to learn about the product and understand its processes by accessing knowledge base articles. It provides a platform for self-help and learning, where users can find ...
                                                                                                  • Customizing Help Center Home Page

                                                                                                    Customize the way your Help Center content is organized using the simple drag-drop method in Zoho Desk. You can add custom widgets, show or hide tabs and customize their appearance to keep your customers engaged with the right content at the right ...
                                                                                                  • Modifying CSS to Customize your Help Center

                                                                                                    Many times you'll want to customize specific elements like an article details page, add ticket form, topic lists, or anything else visible on the help center theme. You might also want to edit it globally (on the entire help center) or only for ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources