How to Embed a Telegram Message Button to your website?

How to Embed a Telegram Message Button to your website?


Embed a Telegram chat button on your website

Customers are eager for convenient, straightforward ways to reach support teams with questions or concerns, so Zoho Desk is providing tools to help businesses embed chat buttons directly on their website. With over 500 million monthly active users, the most widely sought out business messaging app around the world is Telegram. If you're looking for a way to leverage this communication channel, here's how to embed a Telegram Chat Button on your website with Zoho Desk. 

Why should you add a Telegram chat button?

    1. The embeddable button allows your site visitors to engage with your businesses right away.
    2. It also frees your customers from the burden of waiting, boosting customer experience with fast answers to their questions and concerns.
    3. Many people use Telegram for business communications, so this gives you a committed messaging medium for your customers on a platform they already know and love. 

How to add a Telegram chat button to your website

To set up the embeddable message button you will need a Telegram BOT API and a verified BOT User Name. With the Telegram BOT username that you provided, a unique reference chat link will be generated for every business account.
There are three ways to allow your customers to contact you via the Telegram messaging app by setting it up as a chat option on your site.
    •    Via a Link
    •    Via a QR Code
    •    Via a customizable Message Button (Code Snippet) 

Regardless of which option you choose, you start by generating a Telegram embed code:

    1. Navigate to the Setup icon ( ) in the top bar.
    2. Select Instant Messaging under the channels option.
    3. Select Telegram Channel.
    4. Click on Configure.
    5. Select the channel that you wish to set up the embeddable button for.
    6. Click on Generate Telegram Embed Code by hovering over the Channel options. 
The chat link feature lets customers click on an auto-generated Telegram chat link and start chatting instantly through the Telegram messaging app.


2. QR Code

You can also start chatting by downloading an auto-generated QR code. All you have to do is download the code and paste it on your site. You can also display it at your store (physical outlet) for customers to quickly scan and reach out to you instantly through the Telegram app.


3. Message Button

The third option is probably the most frequently used. You can create a message button easily by using the customizable code snippet option below.
Step 1: Customize the message button on the IM Setup by choosing the Message Button style.

(i) Choose the button size
    •    Compact (or)
    •    Standard

(ii) Choose the background color of the button
    •    Primary (or)
    •    Secondary

(iii) Enter the button text (This will be displayed on your site)

(iv) Choose the size of the button radius by moving the cursor over the desired size value and selecting it

On the right-hand side, you can see the Customized Telegram Chat Button Preview option. You can finalize it and then copy the generated code snippet.

Step 2: Once you have customized the button based on your preferences, copy the generated code snippet as shown below.

Step 3: Find the right position to place the embeddable button on your website and paste the code snippet there.


Viola! This customized message button will enhance your webpage and will give your customers the instant support they need.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • FAQs: Instant Messaging

                                                                                                                Why can't I send Canned Messages? The Auto-ticket conversion must be switched On. Why? Because the canned message contains placeholders from the Agents & Contacts module. Navigate to Instant Messaging > Preferences > Check_lists to Switch On the ...
                                                                                                              • FAQs: Telegram

                                                                                                                What is a Telegram Messaging App? Telegram is a cloud-based messaging application. By integrating the Telegram messaging app onto the desk dashboard, you can expand your customer services through Instant Messaging. The advantage of communicating ...
                                                                                                              • Add an embeddable Business Messaging chat bubble to your website

                                                                                                                You can handle your customer questions instantly from a dedicated Business Messaging channel facilitated by Zoho Desk. This feature also allows businesses to communicate the latest trends, track their sales, and more. The Business Messaging user ...
                                                                                                              • Add an Embeddable LINE Message Button to your website

                                                                                                                Embed a LINE Chat Button on your website You can manage your customer questions instantly from a dedicated LINE messaging channel facilitated by Zoho Desk. This feature also allows businesses to communicate about the latest business trends, track ...
                                                                                                              • How to add an Embeddable WhatsApp Message Button to your website?

                                                                                                                Embed a WhatsApp Chat Button on your website Over the past few years, customers have started valuing on-the-go assistance, where conversations with service providers are readily available with just the click of a button. Zoho Desk gives your ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources