GoToMeeting Extension for Zoho Desk
GoToMeeting helps you meet your team members and customers through online meetings and conferences. The GoToMeeting extension for Zoho Desk helps you schedule meetings, view upcoming meetings, and join meetings from Zoho Desk. You can also send invites to customers from Zoho Desk.
Key Features
- Manage your GoToMeeting schedules from Zoho Desk
- Users can schedule new meetings from Zoho Desk and create GoToMeetings', meeting URL
- Join meetings from Zoho Desk with the Meeting ID
- View upcoming meetings
Installing GoToMeeting Extension
The GoToMeeting extension can be installed from the Zoho Marketplace or from your Zoho Desk account.
- Log in to your Zoho Desk account with Administrator privileges.
- Click the Setup icon (
) in the top bar.
- Under Marketplace, click All.
- Search for 'GoToMeeting' in the search bar on the right.
- Select the GoToMeeting extension and click Install.
- In the GoToMeeting Installation Setup page, select profiles whose agents can access the extension in Zoho Desk.
- Agree to the Terms of Use and click Install.
- Click Authorize, then select the portal that you want to install the extension in.
- Authorize your GoToMeeting account by clicking Authorize in the pop-up.
Once the extension has been installed successfully, it can be accessed from the right panel of the tickets detail page.
To access the extension from the right panel:
- Click the Extensions icon (
) on the right panel of the tickets detail page.
- The GoToMeeting widget will be displayed in the right panel.
When you access the extension from the right panel, you can do the following:
- Schedule a meeting
- Join meetings
- View upcoming meetings
To schedule meeting:
- Click the Schedule meeting tab.
- Provide Meeting name, Date, and Time & Duration.
- Click Save.
The meeting link will be generated and added in the reply editor.
To join meeting and view upcoming ones:
- Click Join Meeting tab.
- Enter the Meeting ID.
- Click Join.
All upcoming meetings will be listed under My Upcoming Meetings.
You can also click on the name of a meeting to join it.
You can also click on the name of a meeting to join it.
Uninstalling the Extension
- Click the Setup icon (
- Click All under Marketplace.
- Click Installed Extensions.
- Choose GoToMeeting from the list of extensions.
- Click the More icon (
) in the upper-right corner of the GoToMeeting extension setup page.
- Select Uninstall Extension.
- Click Confirm.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
GoToWebinar for Zoho Desk
Webinars help give product demos and make a great tool for customer support. The GoToWebinar extension for Zoho Desk helps support agents explain their product efficiently through webinars, allowing them to resolve support tickets faster. With this ...The ChatGPT for Zoho Desk extension
The ChatGPT for Zoho Desk extension is only accessible to Paid edition Desk users and is limited to US and India data centers to comply with GDPR regulations. In the digital era, customer service is more significant than ever. As more and more ...Highrise for Zoho Desk
View customer details and deals from Highrise in Zoho Desk. Manage contacts, deals, and activities between Highrise and Zoho Desk. Add new customers and deals to Highrise from Zoho Desk. This integration makes it easy to understand customer's details ...Asana Extension for Zoho Desk
Asana, a simple project management tool enables you to break down goals and ideas into actionable tasks, assign these tasks to teammates, and communicate to move projects forward. The Asana extension for Zoho Desk helps you quickly address customer ...FAQs: Zia powered by ChatGPT and ChatGPT for Zoho Desk extension
How is Zia's integration with ChatGPT useful for my business? The power of generative AI (ChatGPT) coupled with Zia's capabilities can bring a spectrum of benefits to the customer support processes in businesses Contextual responses to tickets: Zia ...
New to Zoho LandingPage?
Zoho LandingPage Resources