Signing up for Zoho Desk account in Mobile (Android)
The help desk of any organization is the customer's primary contact for support when navigating their product or service. Zoho Desk extends its web capabilities to its mobile application (available for both iOS and Android) in order to help agents maintain a high level of performance and efficiency. It provides the agents with the flexibility to close tickets and perform various other support activities on the move with the same ease and functionality as the web version.
Signing up for Zoho Desk account
Signing up for the mobile application will create a free account, which can only be upgraded into a paid plan (Standard, Professional, or Enterprise) through the Zoho Desk web app within or after 15 days trial.
You can either sign up through Zoho Desk or sign up directly through your official Gmail account by entering the credentials.
To sign in to the Desk account
- Download the Zoho Desk app from the Playstore and open it.
- Click Sign Up. You will be redirected to www.zoho.com.
- Enter your Full name, Email, Password, and Phone Number in the sign up form.
- Click Get Started.
- Verify your Sign up through the OTP sent to the registered number. You will be redirected to the Create Portal page
Enter your Company's name, Portal URL, and Phone Number, then click the Tick
in the top-right corner of the page.
Logging in will take you directly to the Tickets view page.