Searching for a Ticket - Desk |Mobile

Searching for a Ticket

Users can either manually search for a ticket using the search box or perform a voice search to get the desired ticket. 


Once the voice input is given, the results will be displayed.

Notes
For information on how the voice input is processed, please refer to Google's privacy policy. Visit https://myaccount.google.com/intro/activitycontrols for managing data.

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