Signing up for Zoho Desk account in iOS
The help desk of any organization is the customer's primary contact for support when navigating their product or service. Zoho Desk extends its web capabilities to its mobile application (available for both iOS and Android) in order to help agents maintain a high level of performance and efficiency. It provides the agents with the flexibility to close tickets and perform various other support activities on the move with the same ease and functionality as the web version.
Signing up for Zoho Desk account
Signing up from the mobile application will create a free account, which can be upgraded to a paid plan (Standard, Professional, or Enterprise) only through the Zoho Desk web app within or after a 15 days trial.
To sign up for the Desk account
- Download the Zoho Desk app from the App Store and open it.
- Tap Sign Up.
- You will be redirected to www.zoho.com.
- Enter your Full name, Email, Password, and Phone number in the sign up form.
- Tap Get Started.
- Verify your account through the OTP sent to the registered number.
- You will be redirected to the Create Portal page.
- Enter your Company's name, Portal URL, and Phone Number; then tap Create portal.
Users can sign out or cancel the process of creating a portal using the more icon.
Once signed in, the users will be taken to the Tickets module.