Starring ticket views in iOS
The starred views category gives the users direct accessibility to the views they use the most. When the users frequently work with certain list views, they can star them, and they will move to the top of the list under the Starred Views. Agents can star a view by swiping the view left and choosing star. They can unstar the view in the same method.
The users can only star or unstar the views already created in the web application. They cannot create any view using the mobile app.