Benefits of a multilingual ticketing application:
Improved productivity
Agents can get a better understanding of the customer issue and complete tasks quicker, with more confidence when their mobile help desk is operable in a language they're proficient in.
Seamless experience
By automatically synchronizing the app language with that of the user's device, Radar heightens the user experience of agents and provides a streamlined mobile experience.
Enhanced personalization
Personalized experiences encourage users to interact more with an app. By allowing agents to personalize the app language, Radar induces them to stay longer on the app and provide more satisfactory support.
The Radar app is available in the following languages:
Chinese
Vietnamese
Kazakh
Icelandic
Changing the Radar app's language
You don't need to update the app's languages manually. If your device is set to one of the above languages, the Radar app will automatically adapt to it.
Questions and Answers
1. What will happen if my device uses a language that is not supported in Radar?
A. When your device uses a language not supported by Radar, the app will not adapt to that language. In such circumstances the app will be set to the default language— English