Creating Local Variables
What are variables?
Why use variables?
- Helps maintain the context of the conversation, allowing the bot to refer to previous user inputs and respond accurately.
- Allows the bot to retrieve and use data dynamically, making conversations more flexible and responsive to user needs.
- Retrieves crucial information, such as user preferences or data from external systems, which can be used later in the conversation or across multiple interactions.
- Variables help streamline conversation flows by reducing redundancy and ensuring that relevant data is easily accessible when needed.
- By categorizing variables based on their scope (block variables, local variables, global variables, and session variables), they ensure that data is used appropriately within the intended parts of the conversation.
What are local variables and why use them?
These variables are useful when you need to work with a predefined value rather than relying on user input as you would with Block variables.How to create local variables
- String
- Number
- Image
- Audio
- Video
- Object
- Date
- Date and Time
- File
Using created local variable in the flow
How can you use local variables in your flow
- Consistency: Local variables allow you to store and reuse predefined values consistently across different blocks within the same flow. This ensures that the chatbot can use these values accurately throughout the conversation.
- Efficiency: By using local variables, you can avoid redundant data entry and streamline the flow. Instead of repeatedly inputting the same values or configuring them multiple times, you can assign them once and use them as needed.
- Customization: Local variables enable the chatbot to handle specific scenarios and conditions within the flow. For example, if you have a predefined discount rate or a special offer, you can store it in a local variable and apply it wherever required in the flow.
- Modularity: They help maintain modularity in the flow design. Each flow can manage its own set of local variables, ensuring that the values are used appropriately within that flow and do not interfere with other flows.
- Simplified Management: By isolating predefined values within local variables, you can simplify the management of the chatbot’s logic and make updates or adjustments more easily without affecting other parts of the system.
- If the block variable is being edited, it will automatically be reflected in wherever it has been used.
- The block variables can be re-used used multiple times according to the requirement.
Variable validations
String Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Variable value | Yes | Max 100 | HTML tags not allowed |
Description | No | Max 100 | Characters <, >, “, ’ not allowed |
Number Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Variable value | Yes | Max 100 | Must contain a valid number |
Media Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Variable value | Yes | Max size 14 MB | Accepts supported media files |
Object Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Variable value | Yes | Must contain valid nested key value pairs |
|
Name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Value | Yes | Max 100 for string or number; Max 14 MB for media | HTML tags not allowed for string values |
Date Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
Date Time Variable
Field | Mandatory | Character limit | Additional details |
Variable name | Yes | Max 250 | Cannot start with a number; Only letters, numbers, and underscore allowed |
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