URL Field in Webhook Block
Where it knows to go!
You’ll need to enter the exact REST API endpoint of the third-party app you want to interact with in the URL field; whether you’re sending data, fetching it, updating something, or deleting it. Think of this field as the destination address for your webhook request.
Enter the correct URL
If the URL is incorrect, the webhook can’t deliver your data, just like a letter with the wrong address. So double-check the API documentation of the service you’re integrating with, and make sure:
- The endpoint is accurate
- The base domain is secure (https://)
- Any dynamic parameters (like /customer/{id}) are correctly replaced with actual values in your flow
You can also insert variables inside the URL.
For example, if the target organization ID, customer ID, or any query parameter depends on user input, you can use dynamic variables (written as @user.input, @org.id, etc.) right in the URL. This makes the request more flexible and personalized.
Example
Example
Let’s say you want to fetch subscription info for a customer from your billing system. The API provided by your billing platform might look something like this:
https://api.billingplatform.com/v1/subscriptions?email=jane@example.com
In this example:
- https://api.billingplatform.com is the domain of the third-party app
- /v1/subscriptions is the resource you’re accessing
- ?email=jane@example.com is the query parameter that filters the result based on the user’s email
Make sure you have permission to access the URL and that your authentication, set under Connections, is correctly configured.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Zoho FSM Video Tutorials
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
POST Method in Webhook Block
Want your bot to send data to another system, like creating a support ticket, logging feedback, or saving a form response? That’s exactly what the POST method in the Webhook block is designed for. It allows your bot to push data to external tools ...Introduction to Webhook Block in GC
We know it’s frustrating to jump between tools just to get simple tasks done. You might find yourself copying data from one app to another, waiting for updates, or refreshing dashboards manually. It’s not just time-consuming, it’s exhausting. That’s ...GET Method in Webhooks Block
Need to bring in up-to-date information from another system during a conversation, like checking a user’s order status, booking details, or product availability? The GET method in the Webhook block helps your bot fetch real-time data from external ...Components of the GC Flow Builder
The GC flow builder comprises three components: Blocks Paths Variables Blocks Blocks are the fundamental units of the flow builder. A text message that you want to display, a set of options that you want the customer to choose, the step where you ...Zoho Calendar Integration Block in GC
The Zoho Calendar Integration block (formerly known System Blocks) simplifies connecting your calendar to GC in Zoho Desk. By transforming complex webhook configurations into reusable blocks, this feature allows you to manage and automate calendar ...
New to Zoho LandingPage?
Zoho LandingPage Resources