Get your business started on Instagram

How to add an embeddable Instagram Message Button to your website?

Get your business started on Instagram

You can manage your customer queries instantly coming from a dedicated Instagram messaging channel from Zoho Desk and also allow businesses to communicate about the latest business trends, track sales and much more. Join the ranks of over 200 million business profiles visited every day. The user experience on the Instagram messaging is simple and familiar for customers and has the potential to accelerate the adaptation of Instant Messaging for business communications.

Why should you add a Instagram Chat Button?

The embeddable button allows your website visitors to engage with your business constantly.

It also frees the customers from the burden of waiting and will make them feel connected by responding to their queries via the LINE messaging app.

How to add an Instagram chat button to your website?

To set up the embeddable message button, you will need the professional account mapping address of your Instagram business account. And with this address that you provided, a reference link will be generated which is unique for every business account.   
 
There are three ways to enable your customers to contact you via the Instagram messaging button by setting it up as a chat option on your website.
    •    Via a Link
    •    Via a QR Code
    •    Via a customizable Message Button (Code Snippet)

To start with the set up of the message button feature, navigate to the settings bar and select Instant Messaging -> Instagram Channel -> Click on Configure and select the channel that you wish to set up the embeddable button for and click on Generate Instagram Embed Code by hovering over the desired channel.



The chat link feature lets customers to copy an auto-generated chat link (Reference Link) and paste this on your website and instantly start chatting with businesses through the Instagram messaging app.

2. QR Code

You can also start chatting by downloading the auto-generated QR code. All you have to do is download the code and copy-paste it on your website or display it at the store for customers to quickly scan and reach out through the Instagram app.



3. Message Button

The third option is probably the most frequently used one. You can do this easily by using the customizable code snippet option.

Step 1: Customize the message button on the IM Setup by choosing the Message Button style.

(i) First choose the button size
    •    Compact (or)
    •    Standard

(ii) Next choose the background color of the button
    •    Primary (or)
    •    Secondary

(iii) Next enter the button text (This will be displayed on your website)

(iv) Then choose the size of the button radius by moving the cursor over the desired size value and fix it there.
 
Finally, on the right hand side, you can see the customized Message Button Preview. You can then review and copy the generated code snippet.



Step 2: Once you have customized the button based on your preferences, copy the generated code snippet as shown below
 
Step 3: Find the right position to place the embeddable button on your website and paste the code snippet there


This chat setup of the customized message button will enhance your website and give the customers the instant support they need.You can also create a welcome message using the prefilled message, displayed automatically in the chat text field.
 
Now let's take a look at how the message button enhances your website.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How to add an Embeddable WeChat Message Button to your website?

                                                                                                                WeChat Messenger for your Customers! WeChat is a Chinese multi-purpose messaging app commonly known as Wēixìn (micro message) in China. It has a user base of over 1 billion people, making it one of the most popularly-used messaging channels. One can ...
                                                                                                              • Add an Embeddable LINE Message Button to your website

                                                                                                                Embed a LINE Chat Button on your website You can manage your customer questions instantly from a dedicated LINE messaging channel facilitated by Zoho Desk. This feature also allows businesses to communicate about the latest business trends, track ...
                                                                                                              • Add an embeddable Business Messaging chat bubble to your website

                                                                                                                You can handle your customer questions instantly from a dedicated Business Messaging channel facilitated by Zoho Desk. This feature also allows businesses to communicate the latest trends, track their sales, and more. The Business Messaging user ...
                                                                                                              • How to add an Embeddable WhatsApp Message Button to your website?

                                                                                                                Embed a WhatsApp Chat Button on your website Over the past few years, customers have started valuing on-the-go assistance, where conversations with service providers are readily available with just the click of a button. Zoho Desk gives your ...
                                                                                                              • Add an Embeddable Facebook Messenger Message Button to your website

                                                                                                                You can manage your customer questions instantly from a dedicated Facebook Messenger messaging channel facilitated by Zoho Desk. This feature also allows businesses to communicate the latest business trends, track their sales, and more. The ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources