How to add an embeddable Instagram Message Button to your website?
Get your business started on Instagram
You can manage your customer queries instantly coming from a dedicated Instagram messaging channel from Zoho Desk and also allow businesses to communicate about the latest business trends, track sales and much more. Join the ranks of over 200 million business profiles visited every day. The user experience on the Instagram messaging is simple and familiar for customers and has the potential to accelerate the adaptation of Instant Messaging for business communications.
Why should you add a Instagram Chat Button?
The embeddable button allows your website visitors to engage with your business constantly.
It also frees the customers from the burden of waiting and will make them feel connected by responding to their queries via the LINE messaging app.
How to add an Instagram chat button to your website?
To set up the embeddable message button, you will need the professional account mapping address of your Instagram business account. And with this address that you provided, a reference link will be generated which is unique for every business account.
There are three ways to enable your customers to contact you via the Instagram messaging button by setting it up as a chat option on your website.
• Via a Link
• Via a QR Code
• Via a customizable Message Button (Code Snippet)
There are three ways to enable your customers to contact you via the Instagram messaging button by setting it up as a chat option on your website.
• Via a Link
• Via a QR Code
• Via a customizable Message Button (Code Snippet)
To start with the set up of the message button feature, navigate to the settings bar and select Instant Messaging -> Instagram Channel -> Click on Configure and select the channel that you wish to set up the embeddable button for and click on Generate Instagram Embed Code by hovering over the desired channel.
1. Link
The chat link feature lets customers to copy an auto-generated chat link (Reference Link) and paste this on your website and instantly start chatting with businesses through the Instagram messaging app.
2. QR Code
You can also start chatting by downloading the auto-generated QR code. All you have to do is download the code and copy-paste it on your website or display it at the store for customers to quickly scan and reach out through the Instagram app.
3. Message Button
The third option is probably the most frequently used one. You can do this easily by using the customizable code snippet option.
Step 1: Customize the message button on the IM Setup by choosing the Message Button style.
(i) First choose the button size
• Compact (or)
• Standard
(ii) Next choose the background color of the button
• Primary (or)
• Secondary
(iii) Next enter the button text (This will be displayed on your website)
(iv) Then choose the size of the button radius by moving the cursor over the desired size value and fix it there.
Finally, on the right hand side, you can see the customized Message Button Preview. You can then review and copy the generated code snippet.
Step 2: Once you have customized the button based on your preferences, copy the generated code snippet as shown below
Step 3: Find the right position to place the embeddable button on your website and paste the code snippet there
Step 3: Find the right position to place the embeddable button on your website and paste the code snippet there
This chat setup of the customized message button will enhance your website and give the customers the instant support they need.You can also create a welcome message using the prefilled message, displayed automatically in the chat text field.
Now let's take a look at how the message button enhances your website.
Now let's take a look at how the message button enhances your website.
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