How to add an Embeddable WeChat Message Button to your website?

WeChat Messenger for your Customers!

WeChat is a Chinese multi-purpose messaging app commonly known as Wēixìn (micro message) in China. It has a user base of over 1 billion people, making it one of the most popularly-used messaging channels. One can compare WeChat in China with Meta's Messenger in the US.

Why should you add a WeChat message button?

    •    The embeddable message button allows your website visitors to engage with your business constantly.
   •    It also frees the customers from the burden of waiting and will make them feel connected by responding to their queries via the WeChat messaging app.
   •    Because WeChat has been described as China's "App for Everything".

How to add a WeChat Message button to your Website?

To set up the embeddable message button you will need the WeChat App ID, which can be acquired while setting up the WeChat Official Account. And with the App ID that you provided, a reference link will be generated that acts as a unique identifier for your business account.

Enable your customers to contact you via the WeChat messaging button by setting it up as a chat option on your website. Use the following option:
• QR Code

You start the process by generating a WeChat Embed Code:
1. Navigate to the Setup icon (

) in the top bar.
   2. Select Instant Messaging under the channels option.
   3. Select WeChat Channel.
   4. Click on Configure.
   5. Select the channel that you wish to set up the embeddable button for.
   6. Click Generate WeChat Embed Code by hovering over the Channel options.

QR Code

You can also start chatting by downloading the auto-generated QR code. Download the code and copy-paste it on your website or display it at the store (physical outlet) for customers to quickly scan and reach out through the WeChat app.

The QR code option will enhance your website and give customers the instant support they need.

Read a feature story - Use QR codes to add customers to your communication channels

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