Uploading the company logo
You can replace the Zoho Desk logo with your company logo. The personalized company logo will appear for all the agents within the support portal and your customers in the Help Centers.
Customizing the favicon and link-back URL
With a logo-linkback URL, you can redirect your customers to a specific page while clicking your logo in the Help Center. With Favicon, you can also display your favorite icon in the address bar of a browser while accessing your Help Desk.
With domain mapping, you can provide customer support from your own domain within Zoho Desk.
The portal name is the address of your Help Desk account in Zoho Desk. With this functionality, you can customize your portal name according to your preference.
With multi-brand customer support in Zoho Desk, you can distinguish the identity of your brands by providing each brand its own Help Center.
Read more about Rebranding in Zoho Desk -> Here.
The following issues may occur for Zoho Desk users who have rebranded their domain by disabling the third-party cookies in their web browsers.
For all the above-listed issues faced by rebranded domain users, you must enable third-party cookies in your web browser.
Here are the steps you need to follow to enable third-party cookies on different web browsers.
For more information, refer to Rebranding in Zoho Desk.
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