Compliance
Addressing Data Subject Requests
Before addressing Data Subject Requests (DSR) in the Zoho Desk, we need to understand the basic concept of the General Data Protection Regulation (GDPR) and its functions to know the importance of DSR in an organization. General Data Protection ...
Zoho Desk HIPAA Compliance Guide
Introduction The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities ...
GDPR (EU Data Protection) and Zoho Desk
The European Union has taken a monumental step in protecting the fundamental right to privacy for every EU resident with the General Data Protection Regulation (GDPR) which came into force on May 25, 2018. Simply put, EU residents will now have a ...