Note: Before you install the Zoho Directory sync tool, ensure that you meet the system requirements.

Prerequisites

1. Organization Owner
   
2. Organization Admin

Sync from Active Directory/LDAP server

1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
   
2. Go to Directory Stores.
   
3. Under Active Directory, click Add.
   
   
   
   
4. Click Download.
   
   
   
   
5. Install the downloaded file in the Domain Controller (DC), or a system connected to the DC.
   
6. Open the tool, go to Zoho Sign-in, then sign in with your Zoho Directory admin credentials.
   
7. Go to LDAP Configuration, then sign in with your LDAP domain's administrator credentials. Sign in to all the required domains.
   
   
   
   
8. Choose the required OUs and objects to sync with Zoho.
   
Note: You can check the users and groups that are eligible for sync by clicking View Count in Select OUs.

9. To further filter the objects to sync, go to Exclusion Rules, then click Add Rule. Select the type of objects to filter out, select the field name and exclusion criteria, then enter the values. Click Add.
   
10. Go to Attributes, then map the LDAP fields with the Admin Panel's fields. The list of attributes available to choose from are:
    
1. Email ID
   
2. Secondary Email
   
3. SAM Account Name
   
4. First Name
   
5. Last Name
   
6. Display Name
   
7. Employee ID
   
8. Job Title
   
9. Department
   
10. Work Location
    
11. Date of Joining
    
12. Reporting To
    
13. Mobile
    
14. Phone
    
15. Website
    
16. Fax
    
17. Post Office Box
    
18. Street Address
    
19. City
    
20. State
    
21. Country
    
22. Postal Code
    
11. If you have users without a domain-based custom email address, consider using the Replace Domain option under the Email Address attribute. Learn more about replacing the domain.
    
    
    
    
12. Go to Sync Settings, then set the following:
    
1. Default Password: This one-time password will be used for all newly-created Zoho user accounts. Users will be prompted to set a new password during their first sign-in.
   
2. User Settings: This setting dictates how the Sync Tool will handle user accounts deleted in the AD server.
   
3. Create LDAP Group: This setting creates a Zoho Directory collaboration group named after your Portal Name, for all users synced from AD through this tool.
   
4. Create Groups for OUs: This setting creates a Zoho Directory collaboration group named after the OU, for each OU that is being synced.
   
13. Go to Directory Sync and review the list of all users and groups that are yet to be created, updated, or disabled. Click Sync.
    
Note: You can see the status of all users and groups after the sync.