Conditional Assignment - Delete Condition | Admin Guide - Zoho Directory

Delete condition

General Info: Only the Standard plan allows you to assign apps to specific members of a group.

Prerequisites

Permissions required to perform this action :

  1. Edit app settings

Delete condition:

When a condition is deleted, the priorities of the remaining conditions will be reordered, and future users will be assigned accordingly. The existing users (assigned through conditional assignment) will have their roles reassigned based on the updated priority, or will be disabled if no other conditions apply to them.

Consider the following example: Amelia is a part of two groups (Managers and Employees) and gains access to Zoho Desk through the following conditions:
  1. All members of Managers get Admin access to the Finance Department.
    All members of Managers get Admin access to the Finance Department.
  2. All members of Employees get Agent access to the Sales Department.
    All members of Employees get Agent access to the Sales Department.

Based on condition priority, Amelia is made an Admin in both the Finance and Sales departments.

If the first condition is deleted, Amelia's role will be reassigned accordingly; she will be demoted from an Admin role to an Agent role. She'll also lose access to the Finance Department, as it was given through the first condition. She'll then only have Agent access to the Sales Department.

If the second (and only) condition is also deleted, she will lose access to Desk completely, and the app will be disabled for her.

To delete a condition:
  1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
  2. Go to Applications, then choose an app.
  3. Go to the Conditional Assignment, and click the  icon next to the condition you need to delete.
  4. Click Delete, then click Yes, Delete.






      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media

                                                              Use cases

                                                              Make the most of Zoho Desk with the use cases.

                                                               
                                                                

                                                              eBooks

                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                               
                                                                

                                                              Videos

                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                               
                                                                

                                                              Webinar

                                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                               
                                                                
                                                              • Desk Community Learning Series


                                                              • Meetups


                                                              • Ask the Experts


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner

                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • Conditional assignment - Overview

                                                                                                                          General Info: Only the Standard plan allows you to assign apps to specific members of a group. What is conditional assignment? Conditional Assignment removes the time-consuming task of assigning apps individually to users by automating it based on ...
                                                                                                                        • Delete Zoho Directory account

                                                                                                                          Prerequisites Roles required to perform this action: Organization Owner Delete Zoho Directory account Sign in to Zoho Directory . Cancel your Zoho Directory subscription. Click your account icon in the top-right corner to reveal the sidebar. Click ...
                                                                                                                        • Set up Zoho Directory

                                                                                                                          Zoho Directory is a cloud-based identity and access management service that lets you authenticate and manage your organization's employees for accessing various apps and resources. In this guide, we will guide you towards setting up Zoho Directory ...
                                                                                                                        • Configure provisioning for BlogIn with Zoho Directory

                                                                                                                          User provisioning with BlogIn enables you to provision and deprovision users in BlogIn from Zoho Directory Admin Panel, enabling you to use Zoho Directory as a single source of truth. Prerequisites A user account in BlogIn with Administrator role. ...
                                                                                                                        • Configure provisioning for PlanMyLeave with Zoho Directory

                                                                                                                          User provisioning with PlanMyLeave enables you to provision and deprovision users in PlanMyLeave from Zoho Directory Admin Panel, enabling you to use Zoho Directory as a single source of truth. Prerequisites A user account in PlanMyLeave with ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources