Custom Authentication - Okta | Admin Guide - Zoho Directory

Custom authentication with Okta

Custom Authentication with Okta enables SAML-based single sign-on (SSO) from Okta to Zoho Directory. With SSO, you and your employees can sign in to Okta and directly access Zoho Directory, without having to sign in to Zoho Directory.

Prerequisites

In Zoho Directory - Roles that can perform this action:
  1. Organization Owner
  2. Organization Admin
  3. Custom admin roles with permissions to view apps, assign apps, and import users
In Okta - Roles that can perform this action:
  1. Standard admin roles

In Okta: Login and generate web tokens

  1. Sign in to Okta, then click Applications in the left panel.
  2. Click Applications in the drop-down menu, then click Create App Integration.
  3. Select SAML 2.0, then click Next.
  4. Provide a name for the app and click Next.
  5. Fill out the fields as given below:
    1. Single sign-on URL: Enter the ACS URL from Zoho Directory.
    2. Note: You can find your ACS URL in Zoho Directory's Custom Authentication page.
    3. Audience URI: Enter "zoho.com".
    4. Name ID format: Select the preferred format.
  6. Click Next.
  7. Follow the on-screen instructions and fill out the feedback form. This is an optional step.
  8. Click Finish. The app details page opens once the app is created.
  9. Click More details, copy the Sign-on URL to your clipboard, and download the Signing Certificate.

In Zoho Directory: Add Okta as IdP and complete configuration

  1. Sign in to Zoho Directory.
  2. In the left menu, click Admin panel, then click Security.
  3. Under the Custom Authentication tab, click Add IdP. If Okta is the first IdP you are configuring in your Zoho Directory organization, then click Add Identity Provider and select Specific Groups under the Used By option.
  4. Enter a Display name for the IdP, and select the user groups to configure authentication using Okta.
  5. Select the IdP Priority from the drop-down. During authentication, Okta will be prioritized just above the selected IdP.
    Example: Suppose the existing order of IdP priority is OneLogin, Azure, Default. If you select Azure from the drop-down menu, then the new order of priority will be OneLogin, Okta, Azure, Default. Okta will be prioritized just above Azure.
  6. Notes
    1. If Okta is the first IdP you're adding, this option is not applicable.
    2. If you have added only the default IdP, then the IdP priority will automatically be Default and cannot be changed.
  7. Under Configuration, choose SAML as the SSO Protocol.
  8. Under Sign-in URL, enter the Sign-on URL copied from Okta.
  9. Upload the Signing Certificate downloaded from Okta under Verification Certificate.
  10. Click Save.




      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media


                                                                  • Desk Community Learning Series


                                                                  • Digest


                                                                  • Functions


                                                                  • Meetups


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner


                                                                  • Word of the Day


                                                                  • Ask the Experts


                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now








                                                                                                                            • Related Articles

                                                                                                                            • Set up custom authentication for Zoho Directory

                                                                                                                              Prerequisites Roles required to perform this action : Organization Owner Organization Admin Set up custom authentication for Zoho Directory: Custom authentication enables both SAML and JWT single sign-on (SSO) from your preferred identity providers ...
                                                                                                                            • Custom authentication with OneLogin

                                                                                                                              Prerequisites Roles required to perform this action : Organization Owner Organization Admin Custom authentication with OneLogin: Custom authentication with OneLogin enables SAML-based single sign-on (SSO) from OneLogin to Zoho. With SSO, you and your ...
                                                                                                                            • Custom authentication with JumpCloud

                                                                                                                              Prerequisites Roles required to perform this action : Organization Owner Organization Admin Custom authentication with JumpCloud: Custom authentication with JumpCloud enables SAML-based single sign-on (SSO) from JumpCloud to Zoho. With SSO, you and ...
                                                                                                                            • Custom authentication with Auth0

                                                                                                                              Prerequisites Roles required to perform this action : Organization Owner Organization Admin Custom authentication with Auth0: Custom authentication with Auth0 enables SAML-based single sign-on (SSO) from Auth0 to Zoho. With SSO, you and your ...
                                                                                                                            • Custom authentication with Google

                                                                                                                              Prerequisites Roles required to perform this action: Organization Owner Organization Admin Custom authentication with Google Custom authentication with Google enables SAML-based single sign-on (SSO) from Google to Zoho. With SSO, you and your ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources