Custom Roles - Overview | Admin Guide - Zoho Directory
Custom Roles - Overview
As a business owner, you may not have enough time to manage all the roles and responsibilities of the organization.
To help with this, we have new roles that can be set up for the users of the organization. By default, we have different roles, such as Application Admins and Helpdesk Admins, to make it easier for you to administer applications and users by delegating admin privileges to different users of the organization.
You can either delegate these roles to all the users in your organization or for selected groups or all applications in your organization or to the particular applications alone.