Assign a Directory user to an enrolled device
Prerequisites
Roles required to perform this action:
Organization owner
Organization admin
Before you begin:
- You can only assign confirmed users to enrolled devices.
- A confirmed user can be assigned to multiple enrolled devices.
- An enrolled device can have multiple assigned users.
Assigning a Zoho Directory user to an enrolled device links the user to a local account on the device, allowing them to sign in using their Zoho Directory credentials.
To assign a Directory user to an enrolled device:
- Sign in to Zoho Directory, the click the ADMIN PANEL in the left menu.
- Go to the DEVICE MANAGEMENT tab.
- Select the enrolled device you want to assign a user to.
- In the displayed pop up, click Assign User.
- Select the user you want to assign to the device.
- Enter the Local Account Name, and click Assign.
The Local Account Name must match the username of the existing local account on the device (for example, john). - If selected user was previously assigned to another device, this field is automatically populated with the previously used local account name.
- You can edit the value if the current device uses a different local account name.
If the specified local account does not exist on the device, a new local user account will be created on the device.
For macOS devices, enter the end user's email address in the Email password/credentials to field.Important: This step requires coordination with the end user.
- An OTP is sent to the email address entered in the Email password/credentials to field.
- Ask the end user to enter the OTP on the FileVault login screen.
- After the OTP is verified successfully, the Zoho Directory sign-in window appears on the device.
- The end user must then sign in with their Zoho Directory credentials. This updates the device password to match their Zoho Directory account credentials.