Device Authentication - Overview | Admin Guide - Device Authentication

Device Authentication - Overview

Zoho Directory provides single sign-on for all cloud applications, but employees need to log in to their devices with a different set of credentials. Enabling Device Authentication lets you enroll and manage all your workspace devices like Mac, Windows, and Linux, as well applications in your organization with a single set of credentials.

A Device Authentication lifecycle starts with enabling a new device, followed by device enrollment. After enrollment, a user is assigned or unassigned from their device by thier IT admin, as per the organization's needs.

IT admins can perform critical actions such as assign/unassign device, deactivate/activate device, change permission, reset password, and sync password directly from Zoho Directory, thus saving a lot of time.

Assign user

Once a device is configured and enrolled, you can assign a user to that device. After assigning the user to the device, user will be able to access the device and all the ZD apps using the same set of credentials. Learn more

Unassign user

When a user no longer uses their device or leaves the organization, you can unassign the user from their device and they will no longer have access to it. The device can be assigned to a different user at a later point of time. 

Deactivate device

If an enrolled device is defective, damaged, lost, misplaced, stolen, or no longer in use, you can deactivate the device. Once the device is deactivated, no user can access the device until the device is reactivated. Learn more

Delete device

When an enrolled device is no longer required for an organization, the device can be deleted from ZD. Once the device is deleted, it cannot be reactivated, as it would have been permanently removed from ZD, but the device can be re-enrolled.

Permission change

Organization owner will decide on the user's permission, whether the permission requirement is administrator or standard. Permission can be changed for the users as per the needs of the organization. Learn more

Pending action

When the above actions are performed in an enrolled device which goes unreachable or offline, none of the actions will be completed and will be scheduled instead. These are said to be pending actions, which will be completed in priority once the device is reachable or online. Learn more

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Unassign a Directory user from an enrolled device

                                                                                                                Prerequisites Roles required to perform this action: Organization admin Organization owner If you want to unbind a user from a device assigned to them, you can remove the assignment of the user mapped to a local account and that account will start ...
                                                                                                              • Delete a pending user

                                                                                                                Prerequisites Permissions required to perform this action: Change user status Delete a pending user Deleting is different from Deactivation, as deleting a user is irreversible. Only Pending Users can be deleted. If you want to permanently delete the ...
                                                                                                              • Enroll a device

                                                                                                                Prerequisites Roles required to perform this action: Organization owner Organization admin To enroll a device: Log in to Zoho Directory. In the Admin Panel, click Device Management. Click Get Started. Follow the steps displayed for downloading and ...
                                                                                                              • Assign a Directory user to an enrolled device

                                                                                                                Prerequisites Roles required to perform this action: Organization owner Organization admin To assign a Directory user to an enrolled device, Click the required device. In the displayed pop up, click Assign User. Select the user you want to assign to ...
                                                                                                              • Deactivate/Activate users

                                                                                                                Prerequisites Permissions required to perform this action: Change user status Deactivate a user Sign in to Zoho Directory , then click Admin Panel in the left menu. Click Users, then click on the required user. You can find specific users with the ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources