Assign a Directory user to an enrolled device | Device Authentication

Assign a Directory user to an enrolled device

Prerequisites

Roles required to perform this action:

  • Organization owner

  • Organization admin

Before you begin:

  1. You can only assign confirmed users to enrolled devices.
  2. A confirmed user can be assigned to multiple enrolled devices.
  3. An enrolled device can have multiple assigned users.

Assigning a Zoho Directory user to an enrolled device links the user to a local account on the device, allowing them to sign in using their Zoho Directory credentials.

To assign a Directory user to an enrolled device:

  1. Sign in to Zoho Directory, the click the Admin Panel on the left menu.
  2. Go to Device Management.
  3. Select the enrolled device you want to assign a user to.
  4. In the displayed pop up, click Assign User.



  5. Select the user you want to assign to the device.
  6. Enter the Local Account Name, and click Assign.

    The Local Account Name must match the username of the existing local account on the device (for example, john).
    1. If selected user was previously assigned to another device, this field is automatically populated with the previously used local account name.
    2. You can edit the value if the current device uses a different local account name.
      Notes
       If the specified local account does not exist on the device, a new local user account will be created on the device.
InfoFor macOS devices, enter the end user's email address in the Email password/credentials to field.
Important:
This step requires coordination with the end user.
  1. An OTP is sent to the email address entered in the Email password/credentials to field.
  2. Ask the end user to enter the OTP on the FileVault login screen.
  3. After the OTP is verified successfully, the Zoho Directory sign-in window appears on the device.
  4. The end user must then sign in with their Zoho Directory credentials. This updates the device password to match their Zoho Directory account credentials.

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