Deactivate / Reactivate a device | Device Authentication

Deactivate/Reactivate a device

Prerequisites  
Roles required to perform this action:
  1. Organization owner
  2. Organization admin
Deactivate a device
  1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
  2. Go to Device Management.
  3. Hover over the required device and click the Kebab menu on the right.
  4. Click Deactivate.



  5. Click Disable to confirm.
The device will be deactivated and hence no longer accessible to the users. Upon deactivation, only mapped accounts will be disabled. Unmapped accounts will remain active.

Reactivate a device
  1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
  2. Go to Device Management.
  3. Hover over the required device and click the Kebab menu on the right.
  4. Click Reactivate.
  5. Click Activate to confirm.
The device will become active again. New users can now be assigned to it and the existing users can use their accounts again.