Prerequisites

1. Organization Owner or Admin in Zoho Directory

1. Admin account with the same email address used in Zoho Directory
2. User address should be updated in the below given format to ensure successful user import
   <Street>,<City>,<State>-<Postal/Zip Code>,<Country>

In G Suite: Install Zoho Directory from Google Marketplace

1. Sign in to Google Admin Console, then click Apps in the left menu.
2. Click Google Workspace Marketplace apps, then click Apps list.
3. Click INSTALL APP.
4. Search for Zoho Directory and open the app installation page.
5. Click Admin install, then click Continue. The application will be installed within 24 hours for all users in your organization.

In Zoho Directory: Add G Suite Directory Store

Add Store

1. Sign in to Zoho Directory, then click Admin Panel in the left menu.
2. Click Directory Stores and click Add under GSuite.
   
   

Configure Field Mapping

1. Hover over the field you wish to configure a hard-coded value and click Edit.
2. Select Hardcoded value and enter the value to update.
3. Click OK.
   

Configure Settings

1. Under Password Notification, choose how new users can access their accounts.
   
1. You can choose to send an OTP via email to the user or the admin, which can be used to access the account and reset the password.
2. You can choose not to notify anyone and send the user invitation manually.
   
   

   Password Notification can be configured only for users whose email address has a verified domain name.
2. Click Save and Next.
3. Under Status Sync, choose how the change in user status in G Suite should be reflected in Zoho Directory.
4. Click Save and Next.
5. Under Criteria, choose how you want to sync users from G Suite. You can either sync all the users or few users based on criteria in Zoho Directory.
1. To set criteria, select a criteria from the options, choose a relationship, and enter the criteria's value as needed.
2. You can also set multiple criteria. To add more than one criteria, click beside the criterion 1, enter your condition (whether OR or AND), and define the next criteria.
   
   
6. Once done, click Save and Close.
   

Import Users

1. New Users - G Suite users who do not have an account in Zoho Directory will be listed here. During user import, users you select here will be added to Zoho Directory.
2. Update Users - G Suite users who are already added to Zoho Directory will be listed here. During user import, the details of the users you select here will be updated in Zoho Directory.
3. Users to Activate - This section lists G Suite users who are part of Zoho Directory but are inactive. During user import, users you select here will be activated in Zoho Directory.
4. Users to Deactivate - This section lists users who are deactivated in G Suite but are active in Zoho Directory. During user import, the users you select here will be deactivated in Zoho Directory.

1. Select the required users and click Next.
2. Click Import Users.

If the user count is more than 200, the import will happen as a staged process and might take time.