Settings overview

Example

Note on admin deletion: Each Identity Connect configuration is tied to a Zoho Directory admin. To ensure uninterrupted sync, the system will not allow deletion or disablement of an owner-admin. You must first use Change Ownership in the tray app to transfer dependencies to another admin before the original account can be removed. Attempting deletion directly will be blocked, and the account will be placed in a "delete-pending" state until dependencies are cleared.

Deleting a directory-synced user from Zoho Directory

Warning on data loss: If "Delete in ZD" is enabled, removing a user from Active Directory will permanently erase their Zoho mail, files, and service data. This cannot be recovered even if the user is re-synced later from Active Directory.

Common sync scenarios after user deletion

Schedule sync

Review and finalize sync

1. Review and select users from the imported list to add to Zoho Directory, using these filters:
   
1. New Users - Found in your directory but not yet in Zoho Directory.
2. Users to Update - Existing Zoho Directory users whose info will be updated from your directory in the next sync.
3. Marked for Activation/Disable - Users who will be activated or disabled based on their directory status. Review this category carefully before syncing to avoid unintended access changes.
4. Ignored - Users who don't meet the defined sync criteria.
2. Click Add and Continue, review the summary, and click Finish to complete setup.