Domains - Add Domain | Admin Guide - Zoho Directory

Add and verify domain


Roles required to perform this action:
  1. Organization Owner
  2. Organization Admin
Permissions required to perform this action:
  1. Permission to update your domain's DNS records in your domain registrar's Domain Manager.

Steps to add and verify a domain

  1. Sign in to Zoho Directory, then click Admin Panel in the left menu.
  2. Go to Domains, then click Add Domain.


  3. Enter your domain's name, then click Add. The domain verification screen will open.


  4. Follow the displayed instructions to finish setting up your domain by adding a TXT record in your domain host (For example: Godaddy, Cloudflare, Namecheap, Google Domains, etc.,).


  5. Steps for TXT record verification
    1. Sign in to your domain hosting site and open your Domain Management page to update the DNS records.
    2. Locate the option to add a new record.
    3. To add a TXT record:
      1. In the Type field, select TXT.
      2. In the Name field, enter '@' or leave it blank.
        Note: If you are verifying a subdomain, enter the subdomain name. For example, the host name for ""will be "zo".
      3. In the Value field, copy the corresponding TXT record value from Zoho Directory and paste it here.
      4. In the TTL field, set the minimum possible value recommended by your domain host.
      5. Wait for an hour or two so the values can propagate.
      6. Return to the Verify Domain screen in Zoho Directory, then click Verify.
Note: If you face any issue performing the steps in your domain host, consult their help documents or their support team.
If you are unable to verify your domain, refer to our troubleshooting guide.

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