Groups - Mail Settings | Admin Guide - Zoho Directory

Configure mail settings for a group

Prerequisites

Roles required to perform this action :
  • Organization Owner

  • Organization Admin

Create a group email address

  1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
  2. Go to Groups, then click the group you need.
  3. Click Manage Email Address, then enter an email address.
  4. Note:
    1. Manage Email Address will only be available if you've added Zoho Mail to Zoho Directory.
    2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases.
  5. Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.

Manage email notifications

  1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
  2. Go to Groups, then click the group you want to manage.
  3. Click Notifications.
  4. Enable or disable notifications for:
    1. When an email sent from the group alias is held for approval.
    1. When an email is approved or rejected to be sent from the group alias.
    1. When new members are added or removed from the group.
  5. Click Update.

Manage spam filters

  1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
  2. Go to Groups, then click the group you need.
  3. Click , then click Antispam.
  4. Choose a method to filter spam by:
    1. Whitelisted Email: Only emails coming from addresses added to the whitelist will be accepted.
    1. Whitelisted Domain: Only emails coming from domains added to the whitelist will be accepted.
    1. Blacklisted Email: All emails will be accepted except those coming from addresses on the blacklist.
    1. Blacklisted Domain: All emails will be accepted except those coming from domains on the blacklist.
  5. Click , add email addresses or domains, then click Add.
Access Zoho Mail's cPanel to further fine-tune mail settings. Learn how.