Only one routing policy can be applied to a user, and policy priority is used to determine that priority. When a user belongs to different groups assigned to different policies, or when a group is assigned to two different policies, the policy that has the highest priority (closer to the top) is assigned to the user, and they can use the authentication modes configured in that policy.
Prerequisites
Roles required to reorder routing policies:
- Organization Owner/ Admin
- Security Admin role
To reorder routing policies:
- Sign in to Zoho Directory, then click Admin Panel.
- Click Security on the left menu.
- Select Routing Policies, then use the Drag icon
to drag-and-drop the policies to your preferred order.