Deactivate routing policy

Deactivate routing policy

  1. Sign in to Zoho Directory, then click Admin Panel in the left menu.
  2. Go to the Security tab, then go to Routing Policies.
  3. Click on the policy you want to deactivate, click the  icon, then click Deactivate.
  4. Confirm your action by clicking Deactivate again. You may be asked to verify your identity by re-authenticating yourself.
  5. You can activate the policy again by clicking on the policy, then clicking Activate.
Notes
When a routing policy is deactivated, the users the policy was applied to will be assigned to a different policy. Users who aren't part of any other groups to which a routing policy is applied to will be made to use the default policy.